Workspace App for Windows shows "Fatal error during installation" while launching applications.

Note: this article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149 for more information. After an .ica file has been downloaded during a launch attempt from browser, the following...

Tracing Network Traffic from Receiver for Web to StoreFront Services

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to obtain a Fiddler trace of the network traffic between the Receiver for...

Receiver For Windows - Unable to Maximize Published Applications

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When several published and non-published apps are launched, the minimized published applications...

How to Run Provisioning File on Receiver for Android

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes about configuring a store on Receiver for Android by executing a provisioning fil...

Installation Issues with Receiver While Upgrading OS to Windows 10

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Users need to upgrade their Receiver for Windows to 4.3 before performing a Windows 10 OS in-place...

Error: Unable to Create Authentication Service for Receiver StoreFront

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information During the initial setup of Receiver StoreFront server on either deployment option, Single or...

Unable to Configure Receiver on Android Device Through NetScaler Gateway

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Unable to configure Receiver on Android device through NetScaler Gateway. The account is added...

How to implement the OverrideIcaClientname feature for StoreFront

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article explains how to implement the OverrideIcaClientname feature for StoreFront 1.2 Receiver...

How to Prevent Users from Changing Client Device Access Settings for 12.x Plug-in and later versions of Receiver for Windows Using Client Selective Trust

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article provides information on how to prevent users from changing Client Device Access Setting...

Does CWAL support http store

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Does CWAL supports http store in Native receiver or Storebrowse?...

CWA for Android: Workspace App crashes when you hit try to cast using a Workspace Hub.

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information. CWA for Android crashes with following trace when attempted to cast using Hub. Casting is successful...

Some Receiver Components Fail to Install and Function After Windows 10 Update

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. After upgrading Windows 10 to a new feature update and attempting to install Citrix Receiver or the...

Unable to add Store to Workspace App on Windows - Your account cannot be added using this server address

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Unable to add Store to Workspace App on Windows and Mac Client machines...

How to install Citrix Workspace app on Android phones and tablets

This article is intended for Citrix administrators and technical teams only. This article describes how to install Citrix Workspace app formerly Citrix Receiver on Android phones and tablets. Background : With Citrix Workspace app for the Android phones and tablets, you can access any Citrix...

How to Remove Client Files Remaining on System after Uninstalling Receiver for Windows

This article is intended for Citrix administrators and technical teams only. NOTE: Receiver for Windows version 4.4 or later does not require these manual steps. Receiver for Windows 4.4 and later no longer requires separate Clean-Up Utility before installing or upgrading over a previously...

Workspace app for ios default display settings

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. What is the default setting for Workspace app for iOS on iPhones? Display settings are not all the...

Failed to launch session "session_name". Error code: 2501 on Citrix Workspace App During App/Desktop Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop...

TrolleyExpress.exe crashed when Workspace app (Receiver) was installed.

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. TrolleyExpress.exe crashed whenWorkspace app Receiver was installed...

Receiver installation fails after using ReceiverCleanupUtility

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Receiver upgrade fails during the automatic uninstallation, this happens with multiple versions of...

Cannot start apps. Please run Reset Receiver to resolve a lockdown conflict for LegacyLocalUserNameAndPassword (error 2320).

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Getting following error message while trying to launch application...