440 matches found
FAQ: XenMobile Licensing Model
Question: What is difference between XenMobile MDM edition Licenses and Enterprise Edition Licenses? Answer: XenMobile MDM Edition Citrix XenMobile MDM edition is licensed under a per-user or per-device model. User licensing is based on how many unique users have registered devices on the...
How to delete the Device Entry for a User directly from the SQL Database
For some reason like datacorruption or some null pointers, device information is not getting removed fromthe XenMobile Console. This can be deleted directly from the Database by running the below SQL command. Please take the DB back up before we run the below SQL query First obtain the Device ID...
How to Configure Syslog for XenMobile
How to enable Syslog/Sys logging for XenMobile. Note- Syslog is a standard logging protocol with two components: an auditing module which runs on the appliance and a server, which can run on a remote system. The Syslog protocol uses UDP or data transfer. Admin events and User events are recorded...
XenMobile Authentication Prompt Scenarios.
Question : What are the scenarios in XenMobile where users are prompted to authenticate. Answer :The scenarios change depending on these factors: Your MDX app policy and Client Property configuration in the XenMobile console settings. Whether the authentication occurs offline, or needs to be an...
Bypass iCloud/Activation Lock using XenMobile
An end user may return an iOS device to the I.T. department and does not supply their iCloud account information. After a restore, the I.T. department cannot enroll the device as the device cannot be unlocked without iCloud credentials. XenMobile can issue a 'Activation Bypass Code' as per Apple...
XenMobile Server and support for Cisco AnyConnect and Legacy AnyConnect clients
Last June 9 2017, Cisco announced the transition from the VPNPlugin deprecated VPN framework to the latest iOS VPN framework Network Extension in order to provide a more reliable connection to internal resources and support for UDP and TCP applications with Per-App VPN. On June 14 2017, Cisco...
Use XenMobile Mail Manager to block all email clients except Secure Mail
Using XenMobile Mail Manager to Block Non Secure Mail clients from accessing mails...
iOS 11 MDM-enrolled Device Issues with XenMobile in Cluster Mode
MDM commands may try to deploy multiple times on an MDM-enrolled iOS 11 device and may fail to complete successfully. An admin attempting to push MDM policies to an iOS 11 device, deploy applications, or carry out security actions such as Lock or Wipe may not be able to successfully to do. The us...
How To Replace An Expired Self Signed SAML Certificate in XenMobile 10.x
How to renew theself-signed SAML certificate which is included inXenMobile...
How to to implement Rights Management Service in XenMobile Secure Mail
This article will guide you with the steps to implement Rights Management Service in conjunction with the exchange server on Secure Mail Active Sync Client, 1. Install and Configure Rights Management Service. 2. Validate the Rights Management Service Configuration. 3. Enable Rights Management...
Error message "The Google Play logon request used an invalid device ID"
While setting up Google Play Credentials, we will receive the below error message on XenMobile Admin Console...
Xenmobile 10.x -- MAM Enrollment fails.
XenMobile-Enrollment problem in MAM. Unable to load Store...
Cannot bind LDAP on XenMobile sever on port 636
Admin is unable to bind Secure LDAP on XMS server...
Policies and Applications are not pushing to iOS devices from Xenmobile (Proxy Enabled Environment)
The device information is not fetched completely on XenMobile and under device setting on XenMobile console we don't see any assigned delivery group. The test connectivity is successful In the Debug logs you can see : | ERROR | pool-47-thread-1 | com.notnoop.apns.internal.ApnsConnectionImpl |...
Cert Based Authentication + LDAP Enrollment failing for Cloud connector- XenMobile Setup
Under PKI entities, the test connectivity is failing for the CA server XenMobile Debug Logs : 2017-02-06T15:30:57.847+0000 | 200B97A4C77E1C34 | ERROR | http-nio-14443-exec-61 | com.sparus.nps.pki.connector.MsCertSrvConnector |TestConnection to pki url certnew.cer failed with response Headers:...
Excessive battery drain with Secure Mail running in the background
The Secure Mail application is draining battery excessively for XenMobile managed devices...
How do I Integrate XenMobile and SkyCure
Skycure for Citrix XenMobile extends your organization’s mobile security with next-generationMobile Threat Defensecapabilities: proactively detect and automatically remediate known and unknown threats, vulnerabilities and active attacks across all mobile attack vectors. Integrate Skycure with...
XenMobile: Enroll with Two Factor and MAM login using CERT in XenMobile MAM only mode
The objective of this article is to help XenMobile administrators configure XenMobile 10.6 server, Enroll using Username + Password + PIN OTP and subsequent login with Certificate based authentication when XenMobile server is in MAM only mode, in Simple words: 1. You device will not be managed by...
Public store application on XenMobile gives error "500 server internal error "
There are can be multiple scenarios in which the issue can come 1. When publishing the public store app “Archibus Client” https://itunes.apple.com/au/app/archibus-mobile-client-2.0/id926252726?mt=8, the application details can be populated in XM console but the “500 Server Internal Error” at the...