Unable to Enroll with SecureHub - Error: "Invalid Credentials"

Users unable to enroll device in XenMobile Error: "Invalid Credentials" Other users are able to enroll on the affected device, however the affected user is unable to enroll...

How to track and locate device on Xenmobile

Question: How to track and locate the device on XenMobile Answer: XenMobile tracks all of the device's location after customers' send the locate request. It would report the last known location of the device when the GPS is on. For more reference please refer the following article :...

XenMobile : DEP enrollment failing with an Error "Invalid Profile"

While attempting to reset the DEP device, user gets to the Remote Management page and sees an error: Invalid Profile...

The XenMobile server is not sending the required intermediate certificate

Whenever verifying the certificate for XenMobile on https://www.digicert.com/help/ you get the following: The server is not sending the required intermediate certificate...

Unexpected shutdown of one of the Xenmobile servers

Unexpected shutdown of one of the Xenmobile servers...

How to Enroll Windows 10 Desktops/Laptops to XenMobile

This article will help you to enroll Windows 10 Desktops/Laptops to XenMobile...

How to configure Pre-loaded bookmarks in Secure Web

XenMobile administrators can configure pre-loaded bookmarks through SecureWeb policies. This article aims to provide the format required for the same...

Reverse Split Tunnel Use Case in XenMobile Server and NetScaler Integration

This article describes Reverse Split Tunnel use case in XenMobile Server and NetScaler, and its configuration steps...

SQL query report needed for licensing users

How to verify the amount of licenses you are using by XenMobile users...

XenMobile Samsung Knox and Android for work integration

XenMobile + Samsung Knox bulk enrollment + AFW integration CurrentlyKnox bulk enrollment and Android for Work enrollment are not supported in conjunction with each other – only one of them can be chosen as the enrollment mode. Created an Enhancement Request to include this feature in the Roadmap...

XenMobile - Unable to access the GUI console of XMS server over 4443

After building new node to add to cluster, the console address for administration is listed as https://ipaddress/uw which cannot be connected to...

Unable to install Secure Mail Public version for iOS - Incompatible app

Issue --------------- Unable to install Secure Mail Public version for iOS - Incompatible app Logs ------------- Xcode Logs Dec 14 09:29:52 iPhone WorxMailAppStore985 : -NSFileManagerMdxEncryption ctxRemoveItemAtPath:error:: errno=2 Dec 14 09:29:52 iPhone WorxMailAppStorelibsqlite3.dylib985 : BUG...

XenMobile: 500 Server Internal Error when uploading Android APK File to XMS

When trying to upload an APK app to the XMS console using Internet Explorer 11, we are getting a 500 Server Internal Error Looking into the error logs. The previous version x.x.x.0 works fine however upgrading the version gives - 500 Server Internal Error...

How to remove Android for Work v2 configuration

Remove Android For Work v2 configuration from XenMobile Admin Console...

How to Publish XenMobile App Store apps using iOS Volume Purchase Program (VPP)

The Apple iOS Volume Purchase Program VPP solution allows the customer to manage iOS app licensing, therefore simplifying the process to find, buy, and distribute apps and other data in bulk for an organization. With VPP, you can use XenMobile to distribute public app store apps. VPP is not...

How to enroll windows 10 devices

How to enroll Windows 10 in XenMobile...

How to disable SSL protocols on XenMobile server

XenMobile Server by default supports SSL protocols TLSv1.0, TLSv1.1, TLSv1.2. We can disable or enable the protocols from the XMS CLI console...

How to configure fingerprint authentication on XenMobile

How To configure fingerprint authentication?...

FAQ: XenMobile Client Properties

Question: What does XenMobile Client properties do? Options to enable/disable client properties Answer : Client properties contain information that is provided directly to Secure Hub on user devices. Client properties are located in the XenMobile console inSettings Client Client Properties. Clien...

XenMobile is unable to identify the group membership of users

Although XenMobile can find both user objects and group objects in Active Directory, XenMobile is unable to enumerate the group membership of user objects. This can result in no MAM resources being deployed unless they are bound to the 'All Users' Delivery Group. You may also find that resources...