Session Launch Failure: “Your session 'AppName' did not launch successfully due to error code 3500

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When launching an application or desktop session using Citrix Workspace App, the session fails to...

How to install Citrix Workspace app on Android phones and tablets

This article is intended for Citrix administrators and technical teams only. This article describes how to install Citrix Workspace app formerly Citrix Receiver on Android phones and tablets. Background : With Citrix Workspace app for the Android phones and tablets, you can access any Citrix...

Issues on Citrix Workspace App for Mac after upgrading to Mac OS Catalina

Certification issues after upgrading to Mac OS Catalina Citrix Workspace App performing slowly...

HPSBHF03642 rev. 2 - HP ThinPro Linux Information Disclosure and Privilege Escalation

Potential Security Impact Information Disclosure, Privilege Escalation, and Arbitrary Code Execution Source: HP, HP Product Security Response Team PSRT Reported by: Eldar Marcussen - xen1thLabs - Software Labs PSR-2019-0173, CVE-2019-16285, CVE-2019-16286, CVE-2019-16287, CVE-2019-18909,...

Citrix Workspace App Installed (Windows)

Binary data citrixworkspacewininstalled.nbin...

Unable to Autoupdate Workspace App for Mac 19.10/19.10.1 - Error: "An unexpected error occurred during installation"

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. When trying to autoupdate Workspace App for Mac from 19.10/19.10.1 to 19.10.2 and above you will...

Subscribed desktop session fails to launch on CWA 1910 for Mac and macOS Catalina

Denying automation permission after launching subscribed desktop might cause Citrix Workspace App 1910 for Mac to become unresponsive using the macOS Catalina operating system. Affected users will see the spinner to launch a desktop but it will never complete and launch the session. Note:This iss...

Error Code 42B when using Citrix Gateway Native OTP authentication in Citrix Workspace app for Android upgrade

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The following error message appears even after upgrading to the latest version of Citrix Workspace...

How to locate and download Citrix Workspace App

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149 for more information. Assist with locating and downloading the latest or earlier versions of Citrix Workspace App or Citrix...

Workspace App for Android - RSA software token import errors

Unable to import RSA Soft Token file in Workspace App for Android receiving error message: "Token import failed" or “Error code %1$X...

HTML5 receiver - Audio in high quality stops working when Skype for Business loads

The issue originates when a user logs in to a VDA, and in the background automatically launching Skype for Business. As soon as the application launches HDX Audio stops functioning. This only happens if the audio is set to "HIGH" on the VDA. When terminating Skype for Business and you reconnect t...

Updates to Citrix Workspace app installer

Objective This update is applicable to Citrix Workspace app 1904 and above Citrix Workspace app installer starts certain processes during the installation of the software. Citrix Workspace app 1904 for Windows onwards certain changes have been made to the process handling in the installer. Althou...

Troubleshooting HDX Optimization for Microsoft Teams

This is a Live article - updated frequently with the latest info and known issues ------------------------------------------------------------------------------------------------------------------------------------------------- Recommended Teams version :latest version. Update history for...

Citrix PDF Printer Not Auto Creating With Workspace app for Chrome OS

Customer having an issue with Workspace on the Chromebooks. The "Citrix PDF Printer" is not auto creating when logging into a Windows 10 desktop session. The "Auto-Create PDF Universal Printer" policy is set to enabled, but it's not creating the printer when logging into a session. Logging in fro...

Failed to launch session "session_name". Error code: 2502 on Citrix Workspace App During App/Desktop Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. The following error is returned by the Citrix Gateway to Citrix CWA app when application/desktop...

CVE-2019-11634

Citrix Workspace App before 1904 for Windows has Incorrect Access Control...

Improper access control

Citrix Workspace App before 1904 for Windows has Incorrect Access Control...

CVE-2019-11634

Citrix Workspace App before 1904 for Windows has Incorrect Access Control...

CVE-2019-11634

Citrix Workspace App before 1904 for Windows has Incorrect Access Control...

CVE-2019-11634

Citrix Workspace App before 1904 for Windows has Incorrect Access Control...