How to collect logs for Citrix Workspace App for Windows

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes the steps for collecting logs and key data from Citrix Workspace app for Windows...

Citrix Workspace App for Android Facing Session Disconnection After Few Minutes of Inactivity

After few minutes of user session being inactive on CWA for Android, they see the below error: "We were unable to connect to the server. We were unable to tunnel through the proxy. " This can be seen about 3-4 minutes after the user device enter lock screen. The lock screen can happen either...

Citrix Workspace app (earlier known as Citrix Receiver) for Chrome and HTML5 Configuration Utility

How to use Configuration Utility Steps to Create a Configuration: 1. Click Create New 2. Select the appropriate Citrix Workspace app from the following options: Citrix Workspace app for Chrome Citrix Workspace app for HTML5 If you need configuration for Citrix Receiver, choose the corresponding...

CVE-2019-11634 - Remote Code Execution Vulnerability in Citrix Workspace app and Receiver for Windows

Description of Problem A vulnerability has been identified in Citrix Workspace app and Receiver for Windows that could result in local drive access preferences not being enforced allowing an attacker read/write access to the clients local drives which could enable code execution on the client...

Citrix Workspace App for Windows Security Update Privilege Escalation Vulnerability (CTX277662)

The version of Citrix Workspace installed on the remote host is affected by a privilege escalation vulnerability in the the automatic update service due to improper access control. An authenticated, remote attacker can exploit this issue, to gain administrator access to the system. Note that Ness...

Selection of Accounts with more than one Store in Workspace App is not getting retained

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. If you select All accounts from the UI of the CWA for Windows for version 1909 or higher, the...

Single-sign On fails when Workspace App for Windows is configured with Citrix Gateway.

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information. ​​​​​​​ When you configure Citrix Gateway to support single sign-on SSO through the Citrix Workspace...

Application shortcuts still remain on the Start Menu when the application is already unassigned for the user

Workspace App has been configured with the option "Show Applications in Start Menu" and published apps appear on the start menu. When an application is removed from being assigned to a user, its shortcut still shows up on the users start menu...

Bidirectional URL redirection (client to server) does not work since Workspace app for Windows 1904

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Bidirectional URL redirection feature is not able to redirect URL from client to server since...

Extended Keys Not Appearing When Selecting "Keyboard" Button in Desktop Viewer - Citrix Workspace App for iOS

When using a Smart Keyboard, unable to display extended keys when selecting the "Keyboard" option on Citrix Workspace App for iOS on iOS 12.x devices...

How to suppress "Add Account" prompt on Citrix Workspace App for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Suppress "Add Account" prompt after installing Citrix Workspace App for Windows...

Workspace App for Windows 1912 LTSR - Second icon displays in the system tray

Second icon displays in the system tray and unable to open the Workspace App using the second icon...

CWA for Linux/CWA for iOS : Unable to type inside Windows 10 session

When a Windows 10 session is launched from Workspace app for Linux and Workspace app for iOS , we cannot type anything inside a session...

CVE-2020-8207

Improper access control in Citrix Workspace app for Windows 1912 CU1 and 2006.1 causes privilege escalation and code execution when the automatic updater service is running...

Citrix Systems Workspace App Access Control Error Vulnerability (CNVD-2020-42654)

Citrix Systems Workspace App formerly known as Receiver is an application from Citrix Systems, Inc. that provides secure access to applications, desktops, and data. An access control error vulnerability exists in the automatic update service in the Citrix Systems Workspace App Windows 1912 LTSR a...

Citrix Releases Security Updates for Workspace App for Windows

Citrix has released security updates to address a vulnerability in Workspace app for Windows. A remote attacker could exploit this vulnerability to take control of an affected system if Windows Server Message Block SMB is enabled. The Cybersecurity and Infrastructure Security Agency CISA recommen...

Citrix Workspace app for Windows Security Update

Description of Problem A vulnerability has been identified in the automatic update service of Citrix Workspace app for Windows that could result in: A local user escalating their privilege level to that of an administrator on the computer running Citrix Workspace app for Windows. A remote...

Android, Citrix Workspace App, Error 518

When launching an Application when account type added as "Web Interface" you mightreceive this error with an Android Device:...

Citrix Workspace App for Mac OSX UDP Audio redirection causing high CPU spikes for Citrix Viewer

Frequently CPU spikes while utilizing Citrix Workapce App for MAC OSX 2005 and audio over UDP...

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session, comparing toCitrix Workspace app 1912 for Windows. In a Fiddler trace captured during session launch, you will see wfica32 attempting to connect tolocus.analytics.cloud.com:443 but failing...