_VMware vCenter view is empty

Challenge VMware vCenter state view located in the Veeam for VMware\VMware vCenter folder is empty, though monitoring works fine, and Clusters, Hosts, VM's, etc. are populated in SCOM topology. Cause VMware vCenter in that view is monitored as Windows application inside the guest OS. Solution...

Veeam Explorer for SharePoint - Item Restore Fails Due to SQL Express Database Size Limitation

Challenge When performing a SharePoint item restore using Veeam Explore for Microsoft Sharepoint, the following error occurs: CREATE DATABASE or ALTER DATABASE failed because the resulting cumulative database size would exceed your licensed limit of 10240 MB per database or CREATE DATABASE or ALT...

Health Service dropped data

Challenge The following alerts can be seen in SCOM: Veeam Collector: Health Service dropped data Veeam Collector: Health Service workflows failed The settings of SCOM agent are correct please see KB1026, and clearing OpsMgr cache may help for a short amount of time. The OperationsManager log on...

Veeam Management Pack v6 Required Ports and Permissions

Solution Required Permissions Connection to Virtual Servers VI Object | Required Permissions ---|--- vCenter, ESXi Host | Read-Only1 Host.CIM.CIM Interaction2 Datastore.Browse Datastore3 Datastore.Configure Datastore3 Datastore Cluster.Browse Datastore Cluster3 1 Minimum required permission over...

Excluded VM Disk is Still Snapshotted

Article Applicability This article is Veeam Backup & Replication version agnostic as it relates to the behavior of snapshots and checkpoints within the hypervisor environment. Challenge Disks of a VM being backed up by Veeam Backup & Replication are snapshotted even though they were excluded from...

Installing Microsoft SQL Management Studio

Challenge Sometimes database edits are required to correct issues with Veeam ONE or Veeam Backup & Replication software. Cause Microsoft SQL Management Studio can be used to troubleshoot Veeam databases or install database hotfixes. Solution The latest release of SQL Server Management Studio is...

Error "A hard drive is missing" when performing file restore of VM

Challenge The version of Veeam Backup & Replication you are on likely does not support the Windows drive type. Cause In older versions of Veeam Backup & Replication, we were unable to perform File Level Recoveries on drives with the GPT type or marked as Dynamic with a spanned volumes. If you are...

No network data available for ESX(i) hosts

Challenge SCOM shows the following alert: VP510 No metrics obtained for ESX hosts, failed to process performance or configuration data for hosts Under SCOM Monitoring - Veeam for Vmware- vSphere Host- Performance views, performance counters for hosts actually exist and show all data except for th...

Attempt to launch Veeam Backup and Replication fails

Challenge An attempt to launch Veeam Backup & Replication fails with the message that Veeam Backup and Replication service is not running: The service can actually be seen as running: The following entries can be seen in VeeamShell.log: Timestamp Info ------- Started new session of Veeam Shell...

Veeam ONE Fails to Collect Performance Data from a Hyper-V Host

Challenge Veeam ONE fails to collect performance data from one or multiple Hyper-V hosts despite being able to collect infrastructure and topology data. This issue may occur with or without an alarm being triggered. When an alarm is triggered, it will display the message: Performance data...

Veeam VMware Collector service stops

Challenge Veeam VMware Collector service stops running regularly, the logs show that a stop call has been initiated. The vmspi.log contains the following entry: NOTFY Signal: shutting down: 0-LS LS Shutdown invoked. There are also "Info" events ID 7036 in the Windows System Event log with the...

Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition

Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition...

Release notes for Veeam MP Integration Management Pack update

Challenge Maintenance mode synchronization in System Center 2012 Operations Manager SP1 Importing the updated Veeam Integration MP will resolve the known issue related to maintenance mode synchronization in System Center 2012 Operations Manager SP1. When a vSphere host enters the maintenance mode...

Patch 3 Release Notes for Veeam Backup & Replication 6.5

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge These are the issues resolved by the Patch 3 for Veeam Backup version 6.5.0.106 / 6.5.0.109 / 6.5.0.128. This patch is cumulative and contains fixes from Pat...

Number of Cores Incorrectly Detected - Server 2003/XP

Challenge When adding a Server 2003 or Windows XP machine to Veeam, the true number of cores is not detected properly. Instead Veeam Backup & Replication only detects the number of Sockets. Example: A virtual machine with Server 2003, having a configuration of 2 Sockets and 4 Cores, is added to...

Scheduled automatic dashboard delivery fails

Challenge In certaing scenarios, scheduled dashboard delivery in Veeam ONE Reporter fails and reports the 'Dashboard Capturing Failed' error in the reporting task session log. Cause This issue is usually related to the configured permissions of the Veeam ONE Service account, which makes the...

Moving custom attributes through import/export of CSV file

Purpose To export custom attributes from one installation of Business View to another, follow these steps: 1. Click Configuration in the top right corner of the screen and navigate to the Import/Export pane. 2. This step is not mandatory If you want to pre-designate which custom attributes Busine...

High guest OS resource utilization

Challenge Performance metrics within a Virtual Machine's Guest OS are different higher or lower than the same metrics reported by Veeam ONE. Cause The process used by vSphere to allocate and distribute system resources differs from the methods used by Windows and other operating systems for a...

Tips for DAG Exchange Backup and Replication in vSphere

vSphere Snapshot Improvements This article was initially written when vSphere 5 snapshot operations were known and expected to cause small amounts of I/O stun to a VM's guest OS. Improvements in the latter vSphere versions, including significant changes to snapshot operation methodology in vSpher...

Deduplication Appliance Best Practices

To learn about the Performance Impacts of Deduplicated Storage Systems, visit KB2660. Purpose This article provides links to vendor-provided best practices documents and vendor-specific configuration advice found in the Veeam Backup & Replication User Guide. It also offers general recommendations...