multi-OS restore fails on Hyper-V 2008R2

To restore individual files and folders from file systems other than Microsoft Windows, you can use the multi-OS File-Level Restore wizard. To restore files from VM guest OS, Veeam Backup & Replic...

No updates from gateway servers

Challenge No data come from the gateway servers. The Svc.VeeamGateSvc.log on the Gateway server default path C:\ProgramData\Veeam\Backup contains the following entry: Failed to establish target connection to endpoint: xxx.xxx.xxx.xxx:9999 where xxx.xxx.xxx.xxx points to the Veeam Managed Backup...

SureBackup Fails After MS Update KB3139914

Challenge SureBackup script tests fail as seen below: Info SureBackup VMNAME ScriptTests Begin 'Predefined script 1: name DNS Server, starting...' Error Failed to create process with net logon ERRORENVVARNOTFOUND System.Exception This is the DNS Script test specifically. The various script tests...

Topology construction failing due to a NullReferenceException

Challenge Management Pack fails to build the environmental topology. The vmspi.log default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log contains the following entries: + System.NullReferenceException: Object reference not set to an instance of a...

Backup to Data Domain fails with “Error: calling system(), returns nonzero. Err: 5040 Failed to connect to storage.”

Challenge During the "preparing storage for backup" phase of a Veeam backup job to a Data Domain, the job fails, displaying the following error message: Error: calling system, returns nonzero. Err: 5040 Failed to connect to storage Cause The Data Domain chooses to use a different NIC than...

The tasks array included at least one null element

Challenge Management Pack fails to display a segment of the environmental topology or a portion of performance information. The vmspi.log default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log contains the following entries: + VP038 buildInventory...

Console Error - Failed to connect to Veeam Backup & Replication Server

Challenge When attempting to connect to the Veeam Backup & Replication server using the console, the connection fails with one of the following errors: Failed to connect to the Veeam Backup & Replication server: No connection could be made because the target machine actively refused it :9392 Fail...

veeam.com XSS vulnerability

Vulnerable URL: https://www.veeam.com/leveraged-data-virtual-lab.html?ad=homepage-wide" Details: Description| Value ---|--- Patched:| Yes, at Vulnerability type:| XSS Vulnerability status:| Publicly disclosed Alexa Rank| 15834 Google Pagerank| 6 VIP website status:| Yes Check veeam.com SSL...

Backup jobs stop working with NetApp SteelStore Cloud Integrated storage after upgrading to Veeam version 9

Challenge Aafter upgrading Veeam Backup & Replication to version 9, backup jobs to a NetApp repository based on a SteelStore host platform fail. The following error message can be seen in the job logs: " Error File not found. File name: \\PathToShare\BackupFolder\JobName.vbm" The NetApp log...

Release Notes for Veeam Management Pack 8.0 Update 2

Challenge Release Notes for Veeam Management Pack 8.0 Update 2. Cause Please confirm you are running Veeam Management Pack 8.0 prior to installing this update. You can check this in Operations Manager console under Administration | Management Packs, the build number should be 8.0.0.2218 or later...

How to Export SQL Logs

Purpose This article documents how to export logs from the two SQL database engines used by Veeam Backup & Replication: Microsoft SQL Server PostgreSQL Solution Microsoft SQL Server Log Collection The following steps require Microsoft SQL Server Management Studio SSMS. 1. Open Microsoft SQL Serve...

Task fails with error: Application is Shutting Down

Challenge Jobs of any type fail with the error, "Application is shutting down." For example: Application is shutting down. Failed to download disk. Shared memory connection was closed. Failed to upload disk. Agent failed to process method DataTransfer.SyncDisk Copy BackupSynthesizedStorageToTape...

Restoring Domain Controller from an Application-Aware backup

Article Applicability The details discussed in this article are related only to Domain Controllers that are not virtual machines in a Hyper-V environment. In Hyper-V environments, Domain Controller VMs are not modified to change the boot method during restore because the HV Integration Tools noti...

Configuring a SQL staging server to a Veeam Explorer gives “error: 25”

Challenge When configuring a staging SQL server for Veeam Explorers, the following error appears when a malformed server name is provided: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify th...

Release Notes for Veeam ONE 9.0 Update 1

Challenge Release Notes for Veeam ONE 9.0 Update 1 Cause Please confirm you are running Veeam ONE 9 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client, the build number should be 9.0.0.xxx. After upgrading, your version build will be 9.0.0.2088. Thi...

Release Notes for Veeam Backup & Replication 9.0 Update 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 9.0 Update 1 Cause Please confirm you are running version 9.0.0.902 prior to installing this update. You can che...

Collected SQL Server transaction logs do not match any existing database backup: SQLINSTANCE\DATABASE

Challenge A SQL Server Transaction Log Backup task fails with the error: Collected SQL Server transaction logs do not match any existing database backup: SQLINSTANCE\DBNAME Copy Cause This error occurs because the collected transaction logs do not match the existing backup of the server. The most...

Failback That Was Canceled or Failed Results in CID Mismatch

Challenge In rare situations, if a VMware Replication Failback to Original VM fails or is canceled, the original VM may be left in a 'consolidation needed' state and cannot be powered on or consolidated because of errors such as: The parent virtual disk has been modified since the child was creat...

How to Collect SQL Logs for Deadlock

Challenge To gather logs for SQL Deadlock troubleshooting. Cause Database actions can, in certain circumstances, cause deadlock issues. Solution Using SQL Server Management Studio Tools SSMS perform the following: 1. Connect to the Veeam Backup & Replication configuration database. 2. Expand...

How to Exclude Microsoft SQL Databases from Application-Aware Processing

Purpose This article documents how to exclude a Microsoft SQL Database from being processed by Application-Aware Processing. Limitations and Considerations Excluding a database from Application-Aware Processing only means it will not be processed as part of the VSS snapshot operation, and the...