How to Collect Veeam ONE SMTP Logging

Purpose This article provides information on enabling extended SMTP email logging, which is necessary when investigating issues with Veeam ONE emails, such as missed alarm notifications, unexpected email content, or other email-related problems. SMTP logging is not enabled by default and must be...

Data corruption due to unreliable SMB (CIFS) shares

Challenge Storages that use the SMB CIFS protocol without the continuous availability and write-through features can cause data corruption in case of technical outages. This can lead to restore or backup problems. Cause If shares operate without the continuous availability feature in the...

Veeam Agent for Microsoft Windows Job Displays the Warning: "Disk is running low on free space"

Challenge A Veeam Agent for Microsoft Windows backup job lists the warning: Disk is running low on free space Copy Log Example C:\ProgramData\Veeam\Endpoint\jobname \Job.jobname.Backup.log Info EpFreeSpaceHelper Volume 'New Volume D:', isSystem=False length is 10718543872 bytes. Free space...

Veeam Backup for Microsoft 365 4a cumulative patch KB3089

Challenge Veeam Backup for Microsoft 365 4a cumulative patch KB3089. Cause Please confirm you are running Veeam Backup for Microsoft 365 4a build 4.0.0.1553 prior to installing this cumulative patch KB3089. You can check this under Help About in Veeam Backup for Microsoft 365 console. After...

List of Security Fixes and Improvements in Veeam Backup & Replication

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Backup & Replication. The goal of this article is to provide our customers' security and compliance teams with detailed information on security improvements between releases, i...

How to set up multi-factor authentication (MFA) for Veeam Agent for Microsoft Windows

Article Applicability This article concerns a feature only available in Veeam Agent for Microsoft Windows 5 and older. The option to backup to OneDrive was deprecated in Veeam Agent for Microsoft Windows 6. As an alternative, Veeam Agent for Microsoft Windows 6 has introduced an Object Storage...

Invalid role for specified account. Status code: Forbidden

Challenge When attempting to add a custom role in the Veeam Backup for AWS console, the following error occurs: Invalid role for specified account. Status code: Forbidden Log snippet: Info CDefaultAmazonStsInfrastructure Assuming role 'arn:aws:iam::xyz:role/customrole'. Error TryInvokeAsync...

List of Security Fixes and Improvements in Veeam Agent for Microsoft Windows

Purpose This article describes all security-related fixes and improvements introduced in each release or update of Veeam Agent for Microsoft Windows. This article aims to provide our customers' security and compliance teams with detailed information on security improvements between releases to he...

Release Notes for Veeam Backup & Replication 10 Day 0 Update

Challenge This "Day 0" update is intended only for environments where Veeam Backup & Replication 10 RTM 10.0.0.4442 is installed. If you are running Veeam Backup & Replication 10 GA build 10.0.0.4461 or later, this update is not applicable to you, and should be ignored. This update is provided to...

Release Information for Veeam ONE 10

Challenge Release information for Veeam ONE 10. Cause Make sure you are running Veeam ONE version 9.5 updates 3, 4 or 4a builds № 9.5.0.3801, 9.5.4.4566 and 9.5.4.4587 prior to installing this update. You can check this under Help | About in Veeam ONE console. After upgrading, your build will be...

Release Information for Veeam Backup & Replication 10

This version has been superseded by Veeam Backup & Replication 10a. Challenge Release information for Veeam Backup & Replication 10. NOTE : A cumulative hotfix rollup that addresses issues reported by customers on the original build of v10 GA is now available, click here for more information...

How to Merge Veeam Data Platform Licenses

Purpose This article documents the process for merging and unmerging licenses for Veeam Data Platform. Notes: Veeam Backup & Replication - Merging licenses for Veeam Backup & Replication can either be done in the application by combining a socket and an instance license or through the Veeam My...

Potential data loss when using Instant VM Recovery

Challenge Performing Instant VM Recovery in VMware vSphere environments may result in data loss when using the quick migration feature to move published VM disks to production storage to finalize the recovery. This issue was identified internally by Veeam quality control in late 2019, and the fix...

License compatibility and merge rules for Veeam Availability Suite v10/v11

The following describes general licensing, compatibility and merge rules for end users/customers. It shows the monitoring and reporting capabilities of Veeam ONE licensed perpetually per socket and...

Exchange Backup Jobs Warning "Failed to find group owner account"

Challenge Backup jobs with Microsoft Exchange items may result in the warning message shown in both the Veeam Backup for Microsoft 365 console and the Veeam.Archiver.Proxy.log file. Processing mailbox $mailboxName completed with warning: Failed to find group owner account This appears in the...

SharePoint Online and OneDrive for Business Backup Jobs Fail with (403) Forbidden Warning Message

Challenge SharePoint Online or OneDrive for Business backup jobs fail with the following message: Processing site https://site.sharepoint.com/sites/111/subsite finished with warning: Failed to backup item version: //1024/Shared Documents/, version: 1.0, The remote server returned an error: 403...

Job fails to create VSS snapshot for SMB share

Challenge A File Backup/file to tape job skips VSS snapshot creation on SMB share and ends with the following message in the log: Failed to create a VSS snapshot, failing over to direct backup from the file share A File Backup job for an SMB3 File Share configured to use Backup from a Microsoft V...

Unable to Create Folder (name: ) Error

Challenge The following error occurs when creating a folder in the S3-Compatible Object Storage bucket: "Unable to create folder name: ". Cause Certain S3-compatible API do not support an unsigned payload used by Veeam Backup for Microsoft 365 as the x-amz-content-sha256 authorization header...

Veeam Backup for Microsoft 365 Support for Microsoft Office 365 Multi-Geo Tenant

Purpose This article documents Limitations and Considerations when using Veeam Backup for Microsoft 365 to protect Microsoft 365 with the Multi-Geo feature enabled. Solution Veeam Backup for Microsoft 365 6.0 and newer The Multi-Geo feature is fully supported but has the following limitations:...

Invalid Character in Amazon S3 Bucket Name

Challenge When adding/editing an object storage repository and selecting or creating a folder in the Amazon S3 bucket, the following error occurs: Could not establish trust relationship for the SSL/TLS secure channel. Applicable to build 4.0.0.1553. Exception of type...