There Is Not Enough Space on the Disk

Challenge A job or task reports the error: There is not enough space on the disk Cause This error is relayed by Veeam Backup & Replication when the underlying system reports the error while attempting to write a file. More often than not, this error quite literally means the disk has insufficient...

SureBackup fails with “Virtual machine has 4,096 megabytes of memory, which is larger than the maximum 1,024 megabytes supported by the datastore”

Challenge A SureBackup job fails to boot a VM in the application group with the following error in a vSphere 5.5 environment: 10/16/2013 2:13:31 PM Getting virtual lab configuration 10/16/2013 2:14:41 PM Starting virtual lab routing engine 10/16/2013 2:15:24 PM DC1 - Publishing 10/16/2013 2:15:30...

How to Change the Settings Related to Veeam Backup & Replication Log Files

Purpose This article documents how to change settings regarding where log files are stored, how large an individual log file may become, and how many generations of log files are retained. Solution Log Files Stored on the Veeam Backup Server The following registry values must be created on the...

Error "One or more legacy replicas are detected in configuration remove them manually and try again" during upgrade to v7

Challenge During version 7.x Upgrade from 6.x, you receive the error "One or more legacy replicas are detected in configuration remove them manually and try again". Legacy Replicas are any replica created by Veeam Backup prior to version 6.x. Cause Legacy Created prior to Version 6 of Veeam Backu...

Upgrading Legacy Veeam Backup Server

Purpose This article documents how to upgrade Veeam Backup & Replication when the underlying OS the software is installed on is no longer supported by the version of Veeam Backup & Replication being upgraded to. History of Veeam Backup Server Guest OS Compatibility | Veeam Backup & Replication...

"License is not Installed" Error when adding license file to Veeam Backup

Challenge When you attempt to add a license in to Veeam Backup & Replication, you receive the following error: Cause This error means you are likely using a license key that is for a previous version, such as v6.5, of Veeam Backup & Replication, or the file is incomplete Solution You can confirm...

Animated Retention Policies/Modes

Objective To demonstrate Veeam Backup & Replication's different backup methods and their retention logic. Solution For information regarding Forward Incremental and Forever Forward Incremental , please see www.veeam.com/kb1932. For information regarding Reverse Incremental , please see...

Veeam Backup Temporary Snapshot

Challenge A snapshot named VEEAM BACKUP TEMPORARY SNAPSHOT is found on a VMware Virtual Machine. Cause As detailed in the Veeam Backup & Replication User Guide, a snapshot is created on a VM that is being processed by a Veeam job. This creation of this snapshot causes the VM's base disks to be in...

How to Collect Guest Processing Log Files

Purpose This article documents how to locate and gather guest-level log files associated with Application-Aware Processing or VM Guest OS File Indexing that occurs with Veeam Backup & Replication VM backup jobs. While investigating issues related to Guest Processing, additional logs must be...

Credentials Test or Job Fails when attempt to use VIX

Challenge When using Veeam Backup & Replication with a VMware environment the following error may be seen when using the Guest Credentials Test or when processing a VM that is in a DMZ or Isolated environment. Failed to prepare guest for hot backup. Error: Failed to connect to guest agent. Errors...

Connection forcibly closed by remote host

Challenge While a job is processing, a job may intermittently fail while sending data from the source proxy to the target proxy/repository server with: srv| ERR |Server session thread has failed. srv| |An existing connection was forcibly closed by the remote host Cause This is related to a...

Choosing a restore proxy for performing a Full VM restore

When doing a Full VM restore with Veeam Backup & Replication, sometimes you will need to choose a proxy to get the restore done faster. An example would be restoring across a WAN where Veeam is local, but the repository is on the remote site...

Removing Stuck VMDK From the Veeam Proxy

Challenge A virtual machine VM processed with Veeam Backup & Replication VBR has a warning that consolidation is required, but consolidation attempts fail. or A VM that VBR processed is found to have one or more orphaned snapshots a snapshot that is attached to the VM but does not show up in the...

Unable to Add Machine With RAS (Remote Access Service) Enabled

Challenge When trying to add a Windows Server that has the Remote Acces role enabled to Veeam Backup & Replication as a Managed Server, the operation fails with: Failed to check whether remote installer service is available. The RPC server is unavailable. RPC function call failed. Function name:...

Error "A hard drive is missing" when performing file restore of VM

Challenge The version of Veeam Backup & Replication you are on likely does not support the Windows drive type. Cause In older versions of Veeam Backup & Replication, we were unable to perform File Level Recoveries on drives with the GPT type or marked as Dynamic with a spanned volumes. If you are...

Attempt to launch Veeam Backup and Replication fails

Challenge An attempt to launch Veeam Backup & Replication fails with the message that Veeam Backup and Replication service is not running: The service can actually be seen as running: The following entries can be seen in VeeamShell.log: Timestamp Info ------- Started new session of Veeam Shell...

Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition

Error “Please install Microsoft Visual C++ 2010 SP1 Redistributable Package and try again.” when attempting to install Veeam Backup & Replication Cloud Edition...

How to Forcibly Stop Stuck Jobs

Notice of Future Change This article may be retired in the future. As the product has matured, the incidence of jobs or tasks becoming "stuck" has decreased significantly. However, there are instances where a job might be executing a background task, giving the appearance that it has become stuck...

Configuring Veeam Backup Cloud Edition with HP Cloud

Challenge Specifying a container in HP Cloud account settings results in the following error: Incorrect HTTP method used in the request 26301 Fault Name: IncorrectHTTPMethod Error Type: MethodValidationFailure Description: Incorrect HTTP method used in the request Service: publiccsservices...

How to Relocate Veeam Backup & Replication Backup Files

Other Data Relocation-Related Articles KB2236 --Moving backup files to/from a Scale-Out Backup Repository. KB2321 -- Changing the backup location of Veeam Agent jobs operating in Standalone mode not directly controlled by Veeam Backup & Replication but targeting a Veeam Backup & Replication...