Veeam ONE 8.0 Patch 1 Release Notes

Challenge Release Notes for Veeam ONE 8.0 Patch 1. Cause Please confirm you are running Veeam ONE 8 prior to installing this update. You can check this under Help | About in Veeam ONE Monitor Client, the build number should be 8.0.0.xxx. After upgrading, your version build will be 8.0.0.1615. Thi...

Failover of replica using Re-IP causes Windows crash (the “blue screen” error) on the Veeam Backup server.

Challenge During the failover of a replica that was configured to use Re-IP, a Windows "blue screen" error occurs on the Veeam Backup Server. Cause When performing the Re-IP process the Veeam Backup & Replication software mounts the replica's VMDK using VDK to modify registry entries within the...

Surebackup with the Domain Controller role enabled causes Windows crash (the “blue screen” error) on the Veeam Backup server.

Challenge During a SureBackup or SureReplica job that processes a VM that has been configured to use the Domain Controller role, a Windows "blue screen" error occurs on the Veeam Backup Server. Cause Veeam Backup & Replication software mounts the VM's VMDK using VDK which can cause some anti-viru...

An attempt to access data before the beginning-of-medium marker failed

Challenge During a tape related process in Veeam Backup & Replication the error "An attempt to access data before the beginning-of-medium marker failed" is thrown. Cause The most common cause of this is faulty tape. Solution If there is no content on the tape try erasing it, if the issue persists...

“After this job” (Daisy Chain) behavior change in Veeam Backup & Replication v8

This article documents the behavioral change made to the “After this job” function in Veeam Backup & Replication v8...

Antivirus Exclusions for Veeam Backup & Replication

Veeam Threat Hunter service Exclusions When upgrading to Veeam Backup & Replication 12.3, the installer's Configuration Check will display a warning advising: The new Veeam Threat Hunter service scanning process might be interrupted by existing antivirus software on mount hosts. Please read KB199...

Enterprise Manager: Failed to create website 0x80070020

Challenge Attempting to install/upgrade Veeam Backup Enterprise Manager fails with the following error: Failed to create website 0x80070020 Cause Local antivirus or antimalware software is interfering with the installation process. Solution Disable any local antivirus or antimalware software and...

How to manually remove restore points from a VMware Replica

Purpose This article documents how to remove restore points from a Veeam Backup & Replication replica in a vSphere environment. The replica must be in a state where: the latest run was successful the job is not currently running failover is not currently active. Solution Remove old restore points...

Release Notes for Veeam Backup & Replication 8.0 Patch 1

More Recent Version Available Please find the latest version of Veeam Backup & Replication here: Veeam Downloads - Latest Version Challenge Release Notes for Veeam Backup & Replication 8.0 Update 1 Cause Please confirm you are running version 8.0.0.807, 8.0.0.817 or 8.0.0.831 prior to installing...

Using the Diskshadow Utility to Manually Test VSS Operations

Windows Server Required This article documents how to use Diskshadow , which is only available in Server versions of Windows 2008+. Purpose This article documents how to manually create a volume shadow copy using the Diskshadow command-line utility in Windows. Cause Veeam products use the Microso...

Backup Service Will Not Start Due To Group Policy

Challenge The Veeam Backup Service starts and then immediately stops. Svc.VeeamBackup.log contains errors such as: Error Unable to acquire privilege 'SeBackupPrivilege'. Error Unable to acquire privilege 'SeRestorePrivilege'. Cause According to the Required Permissions page of the user guide, the...

License Update Fails In Networks Where HTTP Proxy Must Be Used

Challenge License updating may fail if the machine where the Veeam software is installed does not have a direct connection to the Internet and must instead connect to the Internet via an HTTP proxy. For example, when this occurs with Veeam Backup & Replication, the Svc.VeeamBackup.log shows eithe...

Critical update rollup for Veeam Backup and Replication 8.0.0.817

Challenge Critical update rollup for Veeam Backup and Replication 8.0.0.817 for Hyper-V This update rollup fixes the following Hyper-V processing issues: CBT does not track changes correctly on VHDX disks files larger than 2 TB veeam.com/KB1961 Existing Hyper-V backup and replication jobs...

Existing Hyper-V backup and replication jobs processing VM with SCSI disks start to consume x2 space on target storage after upgrade to v8

Challenge After upgrading to v8 the following issues are observed with the existing jobs processing Hyper-V VMs with SCSI disks: 1. First backup job run will transfer entire VM disks into the incremental backup storage. The following job runs will operate normally - regular incremental restore...

Tape Inventory With: "Unknown media (possibly in use by another application)."

Challenge A tape inventory or catalog operation fails with the following error: Cannot inventory tape in Drive 1 Server: , Library: , Drive ID: TapeX. Unknown media possibly in use by another application. Cause This error is shown when Veeam Backup & Replication does not recognize the MTF header ...

Installation of Veeam Backup & Replication version 8 fails

Challenge Installation of Veeam Backup & Replication fails with one of the following errors: 1. Cannot get 'Veeam Backup and Replication Service' service account name. or 2. Failed to use specified user account. Cause Both of these issues occur when reinstalling Veeam. Solution To resolve the...

SAN snapshots on HP Store Virtual P4500 left behind after backup failures

Challenge The Veeam backup job fails but the SAN snapshot on HP Store Virtual is still created and left behind. On the proxy you may see in the event logs 2 events, one after another: first VSS event 8229 about VSS writer failure and then event 284 from HP StoreVirtual VSS Provider about successf...

Failed to execute SQL scripts for Database

Challenge Upgrade from Veeam Backup & Replication 7 to 8 may fail with "Failed to execute SQL scripts for Database " Cause The issue is caused by mediapools which are not linked to any library but still contain tape media entries. This may happen when the library or standalone drive was exchanged...

Backup to tape jobs fails when the source contains .vrb files

Challenge 1. When using backup to tape on a source job containing .vrb files, the jobs may fail with the error: MediaPool not found id: 00000000-0000-0000-0000-000000000000. 2. When enabling incremental mode in backup to tape, .vrb files will be transfered to tape. Cause This is a known issue...

After replacing the license file, you get warnings about a “Grace Period” to renew the license in 4000 days

Challenge This article covers an issue which impacts the following versions differently, but is caused by the same issue. Veeam Backup & Replication 7 Veeam Backup & Replication 8 and 9 ─ ───────────────────────────────────────────────────────── Veeam Backup & Replication 7 ─...