Release Information for Veeam Plug-In for Microsoft Azure 6 Patch 1

Requirements Please confirm that you are running version Veeam Plug-In for Microsoft Azure 6 build 6.0.0.234 or later before upgrading. You can find the currently installed build number Server version in the About section under Configuration | Support Information | Updates. After installing Veeam...

Release Information for Veeam Backup for Google Cloud 5 Patches

Requirements Please confirm that you are running version Veeam Backup for Google Cloud 5 build 5.0.0.1297 or later before upgrading. You can find the currently installed build number Server version in the About section under Configuration | Support Information | Updates. After installing Veeam...

How to Merge Veeam Backup for Microsoft 365 Licenses

Purpose This article documents the process for merging and unmerging licenses for Veeam Backup for Microsoft 365 using the Veeam MyAccount Portal. Note: Merging licenses creates a new license file from two or more contract licenses. This process can be performed by the customer using the Veeam...

"Failed to connect to the database." Updater Configuration Check

Challenge When updating Veeam Backup & Replication the Configuration Check fails with either: Failed to connect to PostgreSQL server localhost:5432. An existing connection was forcibly closed by the remote host SSPI authentication failed for user Cause The account being used to run the update...

OneDrive backup job fails with "Download request retry timeout exceeded"

Challenge During a OneDrive backup, the following error may occur while downloading a OneNote file .one: Failed to backup item: %path%, Download request retry timeout exceeded. This error will only be displayed when using one of the following versions of Veeam Backup for Microsoft 365: v7 P202312...

Rescan of Cloud Native Machines in Azure Fails After Credentials Change

Challenge After the Azure Storage account is changed, rescan of Cloud Native Agents e.g., Veeam Agent for Microsoft Windows , Veeam Agent for Linux fails with the error: Warning Failed to connect to Details: Azure REST API error. HTTP code: 403. Azure error: AuthenticationFailed. Full error:...

Script to Automate Implementation of Security & Compliance Analyzer Recommendations

Article Applicability This article and its script are relevant to Windows-based deployments of Veeam Backup & Replication. Purpose This article provides information regarding automating the configuration of the Veeam Backup Server according to practices suggested in the Security & Compliance...

How to Collect Logs for Veeam Backup Enterprise Manager

Purpose This article documents how to collect logs from Veeam Backup Enterprise Manager. Solution Automated Log Collection 1. Connect to the Enterprise Manager Website 2. Click Configuration in the top-right corner. 3. In the Configuration section, on the left side, click About. 4. At the bottom ...

Vulnerability Scanner Detection Related to CVE-2023-38545

Veeam Backup & Replication 12.1.2 Release - Article Update With the release of Veeam Backup & Replication 12.1.2, the VDDK libraries, which contained the libcurl library, are no longer included with the Veeam Transport package. After upgrading, the Veeam Transport Package on remote components wil...

Release Information for Veeam Backup for Nutanix AHV 5 Cumulative Patches

Important Note Due to a potential issue in Veeam Backup for Nutanix AHV 5.0, which may negatively affect backup chains under specific circumstances, it is strongly recommended that you prepare a maintenance window to upgrade to Veeam Backup for Nutanix AHV 5.1 as soon as you are able - prior...

How to Configure Advanced Syslog Integration Options

Purpose This article documents advanced configuration options for syslog integration with Veeam Backup & Replication, a new feature starting in version 12.1. Solution The following advanced configuration options are available: Add BOM Before MSG Field Add the Unicode byte order mask BOM before th...

Release Information for Veeam Backup & Replication 12.1 and Updates

This update was superseded by Veeam Backup & Replication 12.3. Release Information 12.1.2.172 2024-05-21 Security Vulnerabilities Indicated severity values are CVSS 3.1 scores. Veeam Backup Enterprise Manager VBEM CVE-2024-29849 | Severity: Critical 9.8 This vulnerability in VBEM allows an...

Release Information for Veeam Backup for Salesforce 2 Cumulative Patches

This update has been superseded by Veeam Backup for Salesforce 3. Requirements Please confirm that you are running Veeam Backup for Salesforce 2.1 build 2.1.0.4675 or earlier before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade,...

Restore to EC2 Error: "Failed to validate machine: Cannot find a suitable image for the restored machine."

Issue Resolved in Veeam Backup & Replication 12.1 The issue documented in this article was resolved starting in Veeam Backup & Replication 12.1. Veeam strongly encourages all customers to update to the latest version. Challenge A Restore to Amazon EC2 fails with the error: Failed to validate...

Hotfix to Improve Handling of Self-Signed Certificates Used By On-Prem Object Storage with IAM/STS Endpoints, Agent, VM jobs, and Cloud Connect

Article Applicability The hotfix discussed in this article is only necessary when using an on-prem object storage appliance that utilizes self-signed certificates, and you are being affected in the ways described in the Resolved Issues section. If you are not experiencing the errors listed in thi...

'Unauthorized to make an AWS request.' When Using AWS Israel Region

Challenge When creating a new AWS S3 Object Storage Repository with the recently launched AWS Israel region il-central-1, configuring a Helper Appliance fails with the error: Unauthorized to make an AWS request. Cause This error occurs because the AWS SDK libraries used by Veeam Backup &...

Rescan of Windows Machine in Protection Group Fails With "The network path was not found."

Article Applicability This article addresses situations in which credential-based authentication is used to add a Windows machine to a Veeam Agent for Microsoft Windows protection group. The troubleshooting steps below address connectivity failures that occur when Veeam Backup & Replication...

Veeam Backup for Google Cloud Backup Stuck at 0%

Challenge Backup policies in Veeam Backup for Google Cloud are stuck at 0% progress. Cause This situation is caused by Google recently updating the latest Ubuntu Linux machine image available in their cloud to ubuntu-2204-jammy-v20230829. The existing worker VM methods utilized in Veeam Backup fo...

Validator CLI Tool Fails to Process VMs in Per-machine backup with separate metadata files

Challenge When attempting to use the Veeam Backup Validator command-line tool to validate the VMs contained within a job that was using the Per-machine backup with separate metadata files aka True Per-VM backup chain format, the Veeam Backup Validator tool throws the error: Cannot find last point...

Security Issue in Microsoft Azure Plug-In for Veeam Backup & Replication

Issue Details This article highlights a security-related issue in Microsoft Azure Plug-In for Veeam Backup & Replication 12.1.5.99 that may allow a user accessing the Veeam Backup & Replication server to obtain the administrator credentials of the Veeam Plug-In for Microsoft Azure backup applianc...