How To Configure Single Sign-on for Receiver for ChromeOS

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Receiver for Chrome now supports single sign-on SSON on Chromebook devices and Citrix Virtual...

How to collect Logs for Citrix Workspace app for Linux?

This article describes the commands that can be run to collect informationand logs needed to troubleshoot Linux Receiver issues...

Compatibility of NetScaler with TLS 1.1 - 1.2 and Client Authentication with Citrix Receiver

NetScaler GatewayNG 11.0 version enabled for Client CertificateCC authentication with TLS 1.1,TLS1.2 enabled. 2. Citrix Receiver 4.3 or 4.4 installed on Client Machine. 3. During logon to Gateway, browser pop up to select client Certificate and then successfully login to enumerate the...

Error- "cannot contact store" from receiver for internal users

Users are not able to connect to Storefront store internally via Citrix Receiver. However, users are able to access the store externally via the Netscaler...

Error: "An Unexpected Error Occurred. " on Receiver 4.4.1

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information Receiver 4.4-"An Unexpected Error Occurred. The AuthManager Log or trace files my contain information...

How to Disable File Transfer Feature Using Receiver for HTML5 and Receiver for Chrome

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to disable file transfer using Receiver for HTML5 and Receiver for Chrome...

Error: "SSL Error 61: You have not chosen to trust 'Certificate Authority'..." on Receiver for Linux

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information For Firefox certificate...

How to uninstall CWA for Mac?

How to uninstall Mac receiver to make sure all the related directories are removed...

How to configure Receiver to not use proxy settings set up on IE

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. In the scenario where you don't want to use the proxy configured at an IE base level for receiver,...

Unable to add account in Receiver using SHA512 certificate

Unable to add account in Receiver using SHA512 certificate...

Error: "AddOrRemoveSSONProvOrder: Could Not Open Key for Access" While Installing Receiver 14.4.1

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. "AddOrRemoveSSONProvOrder: Could not open key for access."...

Single Sign on Support for Linux Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Question The client wants to achieve authenticated access to XenApp/XenDesktop infrastructure via...

Citrix Receiver Kiosk mode

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. StoreFront 3.6 Question: Often the customers who are in hospital environment have the question that ...

Can The Receiver Store Be Disabled In The Storefront Server To Prevent Users From Adding Storefront Sites Manually To The Receiver Client?

Question: Is it possible to prevent users from adding the Storefront Store to Native Receiver via Storefront settings? Answer: You are unable to disable this from the Storefront server. It needs to be configured on the client machine via the registry: Set the AllowAddStore parameter to N under...

How to configure Receiver to a Store that is not advertised

to demonstrate how to configure / connect to a Store when such store is not advertised...

Receiver for Android Connects to Default StoreFront WebUI

When adding account using Receiver for Android 3.9.1 and accessing StoreFront using NetScaler Gateway, setting defaults to StoreFront Web UI instead of showing list of apps in the Receiver app. It opens a webpage to sign into Receiver for Web. When changing type to XenApp Services or NetScaler...

Receiver for windows- Disable Remember password option

Receiver for windows 4.4 - Disable Remember password option...

Citrix Receiver on the Internal Network fails to connect to a Store when Remote Access enabled

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Under certain circumstances, while trying to access from a client in the internal network to a...

How to Configure Local Access for HTML5x Using Receiver

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. This article describes how to configure local access using Citrix Receiver for HTML5 1.0. Note : The...

How to Control Receiver Self-Service.exe Launch

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information How to control or configure Receiver Self-Service.exe launching or refresh time. SelfServicePlugin runs...