UBUNTU-CVE-2021-36093

It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG OTRS Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions...

OTRS 授权问题漏洞

A security vulnerability exists in OTRS, a German OTRS application, a service management software, due to a problem in the development and implementation of the lost password feature. A malicious attacker could exploit this vulnerability to be able to perform a valid user login via the "lost...

OTRS 安全漏洞

OTRS is a service management software application from OTRS Germany. A security vulnerability exists in OTRS that stems from the possibility that created emails may get stuck in PostMaster filter processing, resulting in a denial of service. No details of the vulnerability are provided at this ti...

CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

DEBIAN-CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

Cross site scripting

Cross-site scripting XSS vulnerability in Open Ticket Request System OTRS ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search...

UBUNTU-CVE-2013-4717

Multiple SQL injection vulnerabilities in Open Ticket Request System OTRS Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm,...

DEBIAN-CVE-2021-36091

Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG OTRS Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27...

OTRS 信息泄露漏洞

OTRS is an application from the German company OTRS. A service management software. OTRS AG OTRS suffers from an information disclosure vulnerability that originates from Agents being able to list permissions in the required without the required permissions.The following products and versions are...

OTRS 信息泄露漏洞

OTRS is an application from the German company OTRS. A service management software. An information disclosure vulnerability exists in OTRS AG OTRS Community Edition, which stems from an agent being able to list customer user emails in a bulk action screen without requiring privileges...

CVE-2020-1777

Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...

PT-2020-15053 · Otrs +1 · Otrs Community Edition +2

Name of the Vulnerable Software and Affected Versions: OTRS Community Edition versions 6.0.28 and prior OTRS versions 7.0.18 and prior OTRS versions 8.0.4 and prior Description: The issue occurs when an agent user is renamed or set to invalid, and the session belonging to the user remains active...

DEBIAN-CVE-2020-1771

Attacker is able craft an article with a link to the customer address book with malicious content JavaScript. When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: OTRS Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior...

DEBIAN-CVE-2019-16375

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...

Design/Logic Flaw

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...

UBUNTU-CVE-2019-16375

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...

CVE-2019-16375

Vulnerability (CVE-2019-16375) in Open Ticket Request System (OTRS) allows stored cross-site scripting. An attacker who is logged in with appropriate permissions as an agent or customer can craft an article body containing malicious JavaScript, which is executed when the attacker composes an answ...

Open Ticket Request System Information Disclosure Vulnerability (CNVD-2020-19253)

Open Ticket Request System OTRS is an open source defect tracking and management system software from the German OTRS Group. The software categorizes service requests submitted through various channels such as phone calls, emails, etc. into different queues and service levels, and the service...

CVE-2019-13457

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets with the same CustomerID, even when the CustomerDisableCompanyTicketAccess setting is turned on...

CVE-2019-13457

An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets with the same CustomerID, even when the CustomerDisableCompanyTicketAccess setting is turned on...