441 matches found
SUSE CVE-2018-20800
An issue was discovered in Open Ticket Request System OTRS 5.0.31 and 6.0.13. Users updating to 6.0.13 also patchlevel updates or 5.0.31 only major updates will experience data loss in their agent preferences table...
SUSE CVE-2019-9752
An issue was discovered in Open Ticket Request System OTRS 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This ...
SUSE CVE-2019-9751
An issue was discovered in Open Ticket Request System OTRS 6.x before 6.0.17 and 7.x before 7.0.5. An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS. This is related to Kernel/Output/Template/Document.pm...
SUSE CVE-2019-9892
An issue was discovered in Open Ticket Request System OTRS 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of...
SUSE CVE-2019-10066
An issue was discovered in Open Ticket Request System OTRS 7.x through 7.0.6, Community Edition 6.0.x through 6.0.17, and OTRSAppointmentCalendar 5.0.x through 5.0.12. An attacker who is logged into OTRS as an agent with appropriate permissions may create a carefully crafted calendar appointment ...
SUSE CVE-2019-12248
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to...
SUSE CVE-2019-12497
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents e.g., Name and mail address can be disclosed in external notes...
SUSE CVE-2019-12746
An issue was discovered in Open Ticket Request System OTRS Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be...
SUSE CVE-2019-13457
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets with the same CustomerID, even when the CustomerDisableCompanyTicketAccess setting is turned on...
SUSE CVE-2019-13458
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to...
SUSE CVE-2019-16375
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious...
SUSE CVE-2019-18179
An issue was discovered in Open Ticket Request System OTRS 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn'...
SUSE CVE-2020-1767
Agent A is able to save a draft i.e. for customer reply. Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: OTRS Community Edition 6.0.x version...
SUSE CVE-2020-1776
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects OTRS Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and...
SUSE CVE-2020-1777
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions...
DEBIAN-CVE-2022-4427
Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG OTRS Community Edition allows SQL Injection via TicketSearch Webservice This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; OTRS Community Edition: from 6.0.1 through 6.0.34...
OTRS 安全漏洞
OTRS is an application from OTRS Germany. A service management software. A security vulnerability exists in OTRS version 8.0.x, version 7.0.x. An attacker exploits the vulnerability to send specially crafted emails with numerous recipients and trigger a denial of service attack...
The vulnerability of the OTRS ticket request system, related to the lack of measures taken to protect the website structure, allows a hacker to carry out XSS attacks.
The vulnerability of the OTRS ticket request system is related to the lack of measures taken to protect the website structure. Exploiting this vulnerability allows a malicious actor to carry out XSS attacks...
The vulnerability of the OTRS ticket request administration interface, related to the lack of protective measures for the website structure, allows a hacker to carry out XSS attacks.
The vulnerability of the OTRS ticket request administration interface is related to the lack of measures taken to protect the website structure. Exploiting this vulnerability allows a malicious actor to carry out XSS attacks remotely...