CVE-2018-19947

The CVE applies to QNAP Helpdesk (older builds). It describes an information exposure vulnerability that affects earlier Helpdesk versions and states that QNAP has fixed the issue in Helpdesk 3.0.3 and later. The connected Red Hat and NVD records corroborate this by reiterating the same affected-...

CVE-2018-19948

CVE-2018-19948 affects QNAP Helpdesk (the web-based component of NAS devices). The vulnerability is a cross-site request forgery (CSRF) that could cause authenticated NAS users to perform unintended actions via the web interface. The issue concerns earlier Helpdesk versions, and QNAP notes a fix ...

CVE-2018-19948

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this cross-site request forgery CSRF vulnerability could allow attackers to force NAS users to execute unintentional actions through a web application. QNAP has already fixed the issue in Helpdesk 3.0.3 and...

CVE-2018-19946: Improper Certificate Validation

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this improper certificate validation vulnerability could allow an attacker to spoof a trusted entity by interfering in the communication path between the host and client. QNAP has already fixed the issue in...

CVE-2018-19948: Cross-Site Request Forgery (CSRF)

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this cross-site request forgery CSRF vulnerability could allow attackers to force NAS users to execute unintentional actions through a web application. QNAP has already fixed the issue in Helpdesk 3.0.3 and...

CVE-2018-19947: Exposure of Sensitive Information to an Unauthorized Actor

The vulnerability have been reported to affect earlier versions of Helpdesk. If exploited, this information exposure vulnerability could disclose sensitive information. QNAP has already fixed the issue in Helpdesk 3.0.3 and later...

A Successful Self-Service Password Reset (SSPR) Project Requires User Adoption

IT help desks everywhere are having to adjust to the 'new normal' of supporting mainly remote workers. This is a major shift away from visiting desks across the office and helping ones with traditional IT support processes. Many reasons end-users may contact the helpdesk. However, password relate...

A Successful Self-Service Password Reset (SSPR) Project Requires User Adoption

IT help desks everywhere are having to adjust to the 'new normal' of supporting mainly remote workers. This is a major shift away from visiting desks across the office and helping ones with traditional IT support processes. Many reasons end-users may contact the helpdesk. However, password relate...

3 ways Microsoft 365 can help you reduce helpdesk costs

With more people than ever working remotely, organizations must maximize employee productivity while protecting an ever-growing digital footprint. Many have stitched together specialized security solutions from different vendors to improve their cybersecurity posture, but this approach is expensi...

Lark Technologies: Stored xss on helpdesk using user's city

A stored XSS cross-site scripting was found on the internal larksuite helpdesk, which an attacker could have potentially used to obtain access to the internal helpdesk. We thank imrannisar for reporting this vulnerability and confirming its resolution...

CVE-2020-12684

XXE injection can occur in i-net Clear Reports 2019 19.0.287 Designer, as used in i-net HelpDesk and other products, when XML input containing a reference to an external entity is processed by a weakly configured XML parser...

CVE-2020-13992

An issue was discovered in Mods for HESK 3.1.0 through 2019.1.0. A Stored XSS issue allows remote unauthenticated attackers to abuse a helpdesk user's logged in session. A user with sufficient privileges to change their login-page image must open a crafted ticket...

CVE-2020-13992

An issue was discovered in Mods for HESK 3.1.0 through 2019.1.0. A Stored XSS issue allows remote unauthenticated attackers to abuse a helpdesk user's logged in session. A user with sufficient privileges to change their login-page image must open a crafted ticket...

Cross site scripting

An issue was discovered in Mods for HESK 3.1.0 through 2019.1.0. A Stored XSS issue allows remote unauthenticated attackers to abuse a helpdesk user's logged in session. A user with sufficient privileges to change their login-page image must open a crafted ticket...

CVE-2020-13992

An issue was discovered in Mods for HESK 3.1.0 through 2019.1.0. A Stored XSS issue allows remote unauthenticated attackers to abuse a helpdesk user's logged in session. A user with sufficient privileges to change their login-page image must open a crafted ticket...

CVE-2020-13992: Improper Neutralization of Input During Web Page Generation

An issue was discovered in Mods for HESK 3.1.0 through 2019.1.0. A Stored XSS issue allows remote unauthenticated attackers to abuse a helpdesk user's logged in session. A user with sufficient privileges to change their login-page image must open a crafted ticket...

Unspecified Vulnerability in QNAP Systems Helpdesk

QNAP Systems Helpdesk is a helpdesk application from China Weilian QNAP Systems. A security vulnerability exists in QNAP Systems Helpdesk versions prior to 3.0.1. An attacker can access QNAP Systems Helpdesk with the help of an API? key to access sensitive data on the QNAP Kayako server...

CVE-2020-2500

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and...

Improper access control

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and...

CVE-2020-2500

The CVE-2020-2500 entry concerns QNAP Helpdesk (Kayako service). The vulnerability is an improper access control flaw that allows an attacker to access sensitive data on the QNAP Kayako server by abusing API keys, potentially enabling control over the Helpdesk component. The underlying issue is a...