CVE-2020-2500
6.4 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:P/A:N
9.8 High
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
6.4 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
34.5%
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Affected configurations
| CPE | Name | Operator | Version |
|---|---|---|---|
| qnap:helpdesk | qnap helpdesk | lt | 3.0.1 |
CNA Affected
[
{
"product": "Helpdesk",
"vendor": "QNAP Systems Inc.",
"versions": [
{
"lessThan": "3.0.1",
"status": "affected",
"version": "unspecified",
"versionType": "custom"
}
]
}
]Related
6.4 Medium
CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
NONE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
NONE
AV:N/AC:L/Au:N/C:P/I:P/A:N
9.8 High
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
HIGH
Availability Impact
HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
6.4 Medium
AI Score
Confidence
High
0.001 Low
EPSS
Percentile
34.5%