PT-2026-34024

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

FreeScout 安全漏洞

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.213 contained security vulnerabilities. These vulnerabilities stemmed from uncleanly storing the From display name in the...

PT-2026-33996

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters " in the URL. HTMLPurifier called first via...

CVE-2026-40565: Improper Neutralization of Input During Web Page Generation

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, FreeScout's linkify function in app/Misc/Helper.php converts plain-text URLs in email bodies into HTML anchor tags without escaping double-quote characters " in the URL. HTMLPurifier called first via...

The vulnerability of the FreeScout support service management system lies in the failure to remove script-related HTML tags from web pages, allowing attackers to carry out XSS attacks.

The vulnerability of the FreeScout support service management system lies in the failure to remove script-related HTML tags from web pages. Exploiting this vulnerability allows a remote attacker to carry out XSS attacks...

CVE-2026-39384

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

CVE-2026-35584

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-39384

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

CVE-2026-35584

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-35584 FreeScout has an Unauthenticated IDOR in Open Tracking Endpoint Allows Cross-Conversation Thread Manipulation and Enumeration

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-35584

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-35584 FreeScout has an Unauthenticated IDOR in Open Tracking Endpoint Allows Cross-Conversation Thread Manipulation and Enumeration

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-35584

CVE-2026-35584 affects FreeScout prior to 1.8.212. An unauthenticated attacker can access GET /thread/read/{conversation_id}/{thread_id}, which does not verify thread_id against the conversation, enabling IDOR: mark threads as read, enumerate valid thread IDs via HTTP responses (200 vs 404), and ...

EUVD-2026-19734

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, the endpoint GET /thread/read/conversationid/threadid does not require authentication and does not validate whether the given threadid belongs to the given conversationid. This allows any...

CVE-2026-39384 FreeScout Customer Merge Cross-Mailbox Authorization Bypass

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

CVE-2026-39384

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

CVE-2026-39384

Product/Component: FreeScout (Laravel PHP) Vulnerability summary: Prior to version 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers, enabling a cross-mailbox authorization bypass. Impact (as stated): Cross-mailbox visibility/authori...

CVE-2026-39384 FreeScout Customer Merge Cross-Mailbox Authorization Bypass

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

CVE-2026-39384 FreeScout Customer Merge Cross-Mailbox Authorization Bypass

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...

EUVD-2026-19740

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limitusercustomervisibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212...