FreeScout < 1.8.224 - Invite Hash Authorization Bypass

FreeScout prior to 1.8.224 contains an authentication bypass caused by improper invitehash handling and decryption failure in user setup endpoint, letting anonymous attackers reset credentials and log in as the lowest-id activated user, exploit requires no authentication. id: CVE-2026-53595 info:...

CVE-2026-85742

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failedjobs...

CVE-2026-85744

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversationmerge action records a failed authorization check for the target conversation in response'msg' and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation...

CVE-2026-62856

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a...

CVE-2026-62851

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, the search-by-number shortcut in ConversationsController::search resolves a user-controlled ticket number without applying the mailbox filter or view policy used by the normal search path. An authenticated non-admin agent...

CVE-2026-62855

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APPKEY can supply traversal segments...

CVE-2026-62852

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to...

CVE-2026-103984

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, when limitusercustomervisibility is enabled, the loadcustomerinfo AJAX action performs a global lookup using an attacker-controlled customer email and checks only whether the agent can access a separately supplied mailbox....

CVE-2026-103985

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the onlyassignedtickets permission to its non-admin owner, and UsersController::profileSave adds or removes User::PERMONLYASSIGNEDTICKETS without checking that the editor is an administrator. A...

EUVD-2026-118383

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failedjobs...

CVE-2026-85742 FreeScout: Conditional stored admin XSS via failed-job details

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failedjobs...

CVE-2026-85742 FreeScout: Conditional stored admin XSS via failed-job details

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failedjobs...

CVE-2026-85742

Prior to version 1.8.230 , FreeScout (a self-hosted help desk) is vulnerable to a conditional stored XSS via failed-job details. A pre-authenticated attacker can inject HTML into a failed-login email value, which is then copied into a queued SendAlert job. If alert delivery fails, the serialized ...

CVE-2026-103985

The self-hosted help desk FreeScout is vulnerable to an improper access control issue in versions prior to 1.8.231 . The UsersController::profileSave() function fails to verify if the user is an administrator when modifying the User::PERM_ONLY_ASSIGNED_TICKETS permission. Because the profile form...

CVE-2026-103985 FreeScout: a restricted agent can lift their own admin-imposed "see only assigned conversations" restriction via profile save

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the onlyassignedtickets permission to its non-admin owner, and UsersController::profileSave adds or removes User::PERMONLYASSIGNEDTICKETS without checking that the editor is an administrator. A...

EUVD-2026-118381

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the onlyassignedtickets permission to its non-admin owner, and UsersController::profileSave adds or removes User::PERMONLYASSIGNEDTICKETS without checking that the editor is an administrator. A...

CVE-2026-103985 FreeScout: a restricted agent can lift their own admin-imposed "see only assigned conversations" restriction via profile save

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the onlyassignedtickets permission to its non-admin owner, and UsersController::profileSave adds or removes User::PERMONLYASSIGNEDTICKETS without checking that the editor is an administrator. A...

CVE-2026-103984 FreeScout: Incomplete fix for CVE-2026-40570: load_customer_info exposes cross-visibility customer PII

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, when limitusercustomervisibility is enabled, the loadcustomerinfo AJAX action performs a global lookup using an attacker-controlled customer email and checks only whether the agent can access a separately supplied mailbox....

CVE-2026-103984

FreeScout, a self-hosted help desk system, is vulnerable in versions prior to 1.8.231 due to an incomplete fix for CVE-2026-40570 . When limit_user_customer_visibility is enabled, the load_customer_info AJAX action allows a non-admin agent to perform a global lookup using an attacker-controlled c...

CVE-2026-103984 FreeScout: Incomplete fix for CVE-2026-40570: load_customer_info exposes cross-visibility customer PII

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, when limitusercustomervisibility is enabled, the loadcustomerinfo AJAX action performs a global lookup using an attacker-controlled customer email and checks only whether the agent can access a separately supplied mailbox....