EUVD-2026-24189

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40592 FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route GET /conversation/undo-reply/threadid checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40591

CVE-2026-40591 (FreeScout) describes an improper authorization in the phone-conversation creation flow. Before version 1.8.214, an attacker-controlled input for customer_id, name, to_email, and phone allows backend resolution of the target customer without enforcing mailbox-scoped visibility. Thi...

CVE-2026-40591 FreeScout: Improper Authorization in Phone Conversation Creation Enables Cross-Mailbox Hidden Customer Modification

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

CVE-2026-40591

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled customerid, name, toemail, and phone values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility...

EUVD-2026-24185

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590

FreeScout prior to 1.8.214 exposes a Change Customer flow (POST /customers/ajax, action=create) in the Change Customer modal. The endpoint skips unique-email validation under limited visibility, and if the provided email matches a hidden existing customer, Customer::create() reuses that hidden cu...

CVE-2026-40590

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40590 FreeScout's Customer AJAX Create Modifies Hidden Existing Customer

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already...

CVE-2026-40589 FreeScout has Customer Edit Cross-Mailbox Email Takeover

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589 FreeScout has Customer Edit Cross-Mailbox Email Takeover

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

EUVD-2026-24184

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success...

CVE-2026-40589

Product affected: FreeScout (self-hosted help desk). Vulnerability: Prior to 1.8.214, a low-privileged agent can edit a visible customer and assign an email owned by a hidden customer in another mailbox. The server reveals the hidden customer’s name and profile URL in the success flash, reassigns...

CVE-2026-40570 FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the loadcustomerinfo action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retriev...

CVE-2026-40570 FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the loadcustomerinfo action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retriev...

CVE-2026-40570

FreeScout prior to 1.8.213 exposes sensitive customer data. The load_customer_info action at POST /conversation/ajax returns full customer profile data to any authenticated user without mailbox-access verification, requiring only a valid email to retrieve PII. Affected version range is before 1.8...

EUVD-2026-24173

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the loadcustomerinfo action in POST /conversation/ajax returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retriev...