CVE-2026-48811 FreeScout: Thread Deletion Bypasses Mailbox Access Revocation

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note private thread from any conversation, even after that user's access to the mailbox containing the conversation has been...

CVE-2026-48811 FreeScout: Thread Deletion Bypasses Mailbox Access Revocation

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note private thread from any conversation, even after that user's access to the mailbox containing the conversation has been...

CVE-2026-48811

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note private thread from any conversation, even after that user's access to the mailbox containing the conversation has been...

CVE-2026-48811: Missing Authorization

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note private thread from any conversation, even after that user's access to the mailbox containing the conversation has been...

PT-2026-44996

Name of the Vulnerable Software and Affected Versions FreeScout versions prior to 1.8.221 Description Non-admin users can permanently delete internal notes private threads from any conversation. This occurs because the ThreadPolicy::delete authorization policy fails to verify mailbox membership,...

FreeScout security vulnerabilities

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.219 contained security vulnerabilities. These vulnerabilities stemmed from the password reset endpoint, which returned visuall...

CVE-2026-48810: Improper Authorization

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, while investigating the ThreadPolicy::delete issue reported previously, the same missing mailbox membership check was found in the sibling ThreadPolicy::edit method. A user with the...

FreeScout authorization issue vulnerability

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.221 contained an authorization vulnerability. This vulnerability stemmed from a lack of email membership checks in the...

PT-2026-44993

Name of the Vulnerable Software and Affected Versions FreeScout versions prior to 1.8.220 Description The email processing pipeline in the FetchEmails command contains two code paths for identifying agent replies using In-Reply-To and References headers. The notification reply path notify-thread...

CVE-2026-47123: Authentication Bypass by Spoofing

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.220, the email processing pipeline in FreeScout's FetchEmails command has two code paths for identifying agent user replies based on In-Reply-To / References headers. The notification reply path...

FreeScout data falsification vulnerability

FreeScout is a lightweight and powerful free open-source help desk and shared inbox built using PHP Laravel framework by FreeScout Inc. Versions of FreeScout prior to 1.8.220 contained a data manipulation vulnerability. This vulnerability stemmed from the use of In-Reply-To/References headers in...

PT-2026-44987

Name of the Vulnerable Software and Affected Versions FreeScout versions prior to 1.8.219 Description The password reset endpoint returns visually distinct responses based on whether the submitted email address is associated with an existing user account. This allows unauthenticated attackers to...

CVE-2026-45294: Observable Discrepancy

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerat...

CVE-2026-41904

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who...

CVE-2026-41905

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, Helper::sanitizeRemoteUrl in app/Misc/Helper.php follows HTTP redirects via curlGetLastRedirectedUrl but then re-validates the original URL instead of the final redirect destination. An...

CVE-2026-41906

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversationchangecustomer action accepts any supplied...

CVE-2026-41902

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, the /user-setup/hash endpoint accepts a 60-character random invitehash to set a new user's password. The endpoint performs no expiration check — the hash remains valid indefinitely until...

CVE-2026-41903

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user holding the PERMEDITUSERS permission intended for general user-profile editing can read and modify the notification subscriptions of any other user, including admins, by sending a...

EUVD-2026-28409

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversationchangecustomer action accepts any supplied...

CVE-2026-41906 FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversationchangecustomer action accepts any supplied...