Controlling Citrix Workspace app Refresh Time

Note:- This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company's Help Desk/IT support team. Citrix Workspace app would periodically refresh the resources from the server. By default, periodic refresh happens every 60 minutes after th...

Configuration of DPI matching and client-side scaling with Citrix Workspace app for Windows

DPI scaling is a critical consideration when using high-resolution monitors over 1920x1080 with Citrix Virtual Apps and Desktops. Without the proper product versions and configuration, the Citrix session could be displayed at resolutions and scales that diverge from the local client configuration...

How to Enable and Collect Logging for Citrix Workspace App (CWA) for Mac

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Citrix Workspace App CWA for Maclogging This article provides an overview of logging features...

Citrix Workspace app Horizontal scrolling and Zoom in/out with two fingers on touchpad does not work

When using Workspace App for windows Horizontal scrolling with two fingers on touchpad does not work in Citrix ICA application session...

Upgrading to Citrix Receiver for Windows

Beginning August 2018, Citrix Receiver has been replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace App. ​​​​​​​ Citrix Receiver for Windows has evolved to meet the platform and user...

Citrix Workspace App for Mac and Linux fail to Redirect Local printer to Citrix Sessions

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Client printers on Mac and Linux clients fail to be created in XenApp and XenDesktop sessions runnin...

With StoreFront Authentication only gateway users stuck detecting Citrix workspace app

When the gateway is configured for "Authentication only", when the user goes to the store in their web browser, after opening Citrix Workspace Launcher it gets stuck and does not proceed to the next screen...

How to Enable AuthManager logging in Citrix Workspace App for Linux

This article describes the procedure to enable AuthManager daemon logging which is responsible for Authentication of the client with the WebInterface/Storefront. This will be useful in troubleshooting Authentication Issues...