Experiencing performance and disconnects while using Optimized Microsoft Teams with Citrix Workspace App for Windows 2102

Performance and stability issues being experienced when joining Microsoft Teams meetings while using Citrix Optimized Microsoft Teams with Citrix Workspace App for Windows 2102. The shared display content may be slow and user could potentially disconnect from the meeting. And Citrix Workspace App...

Receiver upgrade on VDA to Citrix Workspace App will cause Grey Output from Webcam

In this scenario, the VDA 7.15 CU3 comes with Receiver 4.12 in the original installation. However, due to a security concern, the Receiver needed to be updated to Citrix Workspace 1912. After the update, when using the webcam, the camera is detected, but instead of the image, only a grey field is...

Auto-Update Fails with Citrix Workspace App 2012 for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Automatic updates from Citrix Workspace app 2012 for Windows fails with the error "Could not load fi...

How to collect logs for Citrix Workspace App for Windows

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer toCTX297149for more information This article describes the steps for collecting logs and key data from Citrix Workspace app for Windows...

Citrix Workspace App for Android Facing Session Disconnection After Few Minutes of Inactivity

After few minutes of user session being inactive on CWA for Android, they see the below error: "We were unable to connect to the server. We were unable to tunnel through the proxy. " This can be seen about 3-4 minutes after the user device enter lock screen. The lock screen can happen either...

Citrix Workspace app (earlier known as Citrix Receiver) for Chrome and HTML5 Configuration Utility

How to use Configuration Utility Steps to Create a Configuration: 1. Click Create New 2. Select the appropriate Citrix Workspace app from the following options: Citrix Workspace app for Chrome Citrix Workspace app for HTML5 If you need configuration for Citrix Receiver, choose the corresponding...

CVE-2019-11634 - Remote Code Execution Vulnerability in Citrix Workspace app and Receiver for Windows

Description of Problem A vulnerability has been identified in Citrix Workspace app and Receiver for Windows that could result in local drive access preferences not being enforced allowing an attacker read/write access to the clients local drives which could enable code execution on the client...

Citrix Workspace App for Windows Security Update Privilege Escalation Vulnerability (CTX277662)

The version of Citrix Workspace installed on the remote host is affected by a privilege escalation vulnerability in the the automatic update service due to improper access control. An authenticated, remote attacker can exploit this issue, to gain administrator access to the system. Note that Ness...

Selection of Accounts with more than one Store in Workspace App is not getting retained

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. If you select All accounts from the UI of the CWA for Windows for version 1909 or higher, the...

Extended Keys Not Appearing When Selecting "Keyboard" Button in Desktop Viewer - Citrix Workspace App for iOS

When using a Smart Keyboard, unable to display extended keys when selecting the "Keyboard" option on Citrix Workspace App for iOS on iOS 12.x devices...

How to suppress "Add Account" prompt on Citrix Workspace App for Windows

This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information. Suppress "Add Account" prompt after installing Citrix Workspace App for Windows...

CVE-2020-8207

Improper access control in Citrix Workspace app for Windows 1912 CU1 and 2006.1 causes privilege escalation and code execution when the automatic updater service is running...

Citrix Systems Workspace App Access Control Error Vulnerability (CNVD-2020-42654)

Citrix Systems Workspace App formerly known as Receiver is an application from Citrix Systems, Inc. that provides secure access to applications, desktops, and data. An access control error vulnerability exists in the automatic update service in the Citrix Systems Workspace App Windows 1912 LTSR a...

Android, Citrix Workspace App, Error 518

When launching an Application when account type added as "Web Interface" you mightreceive this error with an Android Device:...

Citrix Workspace App for Mac OSX UDP Audio redirection causing high CPU spikes for Citrix Viewer

Frequently CPU spikes while utilizing Citrix Workapce App for MAC OSX 2005 and audio over UDP...

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session

Citrix Workspace app 2006.1 for Windows takes long time to launch ICA session, comparing toCitrix Workspace app 1912 for Windows. In a Fiddler trace captured during session launch, you will see wfica32 attempting to connect tolocus.analytics.cloud.com:443 but failing...

Citrix workspace app | Uninstallation of CWA breaks ICA session

If we have VDAs with this order of installation CWA installed first and then the VDA. Now when wetryto uninstall or upgrade the CWA, some display drivers from thevda get removed, as a result the ICA session breaks and the only way to get it working again is to - reinstall the VDA reboot,...

Citrix Systems Workspace App Elevation of Privilege Vulnerability (CNVD-2020-35945)

Citrix Systems Workspace App formerly known as Receiver is an application from Citrix Systems, Inc. that provides secure access to applications, desktops, and data. A security vulnerability exists in Citrix Systems Workspace App versions prior to 1912 Windows. A local attacker could exploit the...

Citrix Systems Workspace App Elevation of Privilege Vulnerability

Citrix Systems Workspace App formerly known as Receiver is an application from Citrix Systems, Inc. that provides secure access to applications, desktops, and data. A security vulnerability exists in Citrix Systems Workspace App versions prior to 1912 Windows that stems from the program assigning...

CVE-2020-13884

Citrix Workspace App before 1912 on Windows has Insecure Permissions and an Unquoted Path vulnerability which allows local users to gain privileges during the uninstallation of the application...