"Error Subquery returned more than 1 value" during upgrade to 6.0.0.153

When upgrading to version 6 of Backup & Replication, you receive the error "Error executing SQL Script DBUpdate.sqlfilled. Line 7195. Subquery returned more than 1 value. This is not permitted when the subquery follows =,!=,,= or when the subquery is used as an expression."...

Error executing SQL script during upgrade to Veeam Backup & Replication 6.0.0

Veeam Backup & Replication upgrade to version 6.0.0 fails with the error: Error executing SQL script DBupdate.sqlfilled. Line 5225. There is already an object named 'db50update in the database'...

Unable to Connect Hyper-V Host via WMI. User credentials cannot be used for local connections.

Challenge When trying to add a Hyper-V host, you receive the error "Unable to connect via WMI. User Credentials cannot be used for local connections." Cause Not all of the prerequisites have been installed when using Veeam Backup & Replication. Solution Before adding Hyper-V servers, check the...

Your license has expired

Challenge During upgrade to a newer version of Veeam Backup & Replication, the following error occurs: Solution Review KB1191 for information about how to download a new license file. More Information Prior to Veeam Backup & Replication v10, all license files were bound by version release. To...

How to Create a Custom SureBackup Test Script

Purpose This article provides information about creating custom SureBackup roles and scripts which can be used to enhance SureBackup testing. Solution Information regarding custom SureBackup roles can be found here: https://helpcenter.veeam.com/docs/backup/vsphere/creatingxmlfiles.html Informatio...

CreateSnapshot failed, the operation is not allowed in the current state

Challenge A task fails for a vSphere Virtual Machine that is being processed by Veeam Backup & Replication with the error: Error: The operation is not allowed in the current state. A related error can be seen in the vSphere Client for the VM: This error may occur during any job in which Veeam...

Using Rsync to Copy Backup Files Offsite

Challenge When using Rsync as a post job activity to copy backup files to an offsite location one of the problems that is encountered is that after the second backup is using reverse incremental, Rsync copies all the data from the vbk file one more time, and not just the changes from the last...

Installing a new license does not take effect/hold.

When installing a new license for Backup & Replication, the license key does not apply or hold...

Method not found

Challenge Cause There is most likely a conflict between .dll versions. Go to the folder where Veeam Backup & Replication is installed and make sure all .dll files have the same version: The conflict can happen if the hotfix was previously installed over the incorrect version, and new methods from...

U-AIR issue: Virtual Lab Manager is disconnected

Challenge The following error message occurs when running the U-AIR wizard: Virtual Lab Manager is disconnected The following error messages can be found in the Veeam.AIR. log file: timestamp Error Virtual Lab Manager is disconnected. Veeam.Backup.Common.CommonException timestamp Error Server sta...

Backup job fails with error: Insufficient system resources exist to complete the requested service.

Challenge The following entry can be seen in the log file: Client error: Insufficient system resources exist to complete the requested service Cause The error is relayed by Veeam Backup & Replication from the underlying Windows OS. Solution As the underlying Windows OS is reporting this error,...

How to reset vSphere Virtual Machine CBT

Purpose This document provides details for resetting the CBT Changed Block Tracking of a vSphere VM. The Veeam Backup & Replication may display the following message: CBT data is invalid, failing over to legacy incremental backup. No action is required, next job run should start using CBT again. ...

"Unknown vbk format" error when importing backup file to Veeam Backup & Replication

Challenge Cause The .vbk file you are trying to import was created with a different version of Veeam Backup & Replication. Solution Check whether versions of the Veeam Backup & Replication software match on the server where the .vbk file was made and on the server to which you are importing the...

Parameter is not valid. Failed to open Veeam Backup and Replication.

When opening the Veeam.Backup.Shell.exe, the following error occurs: Parameter is not valid...