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openSUSE: Security Advisory for otrs (openSUSE-SU-2018:3005-1)

🗓️ 26 Oct 2018 00:00:00Reported by Copyright (C) 2018 Greenbone Networks GmbHType 
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Security Advisory for otrs version 4.0.32 fixes multiple security and non-security issue

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Refs
Code
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Open Ticket Request System Arbitrary File Deletion Vulnerability
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[SECURITY] [DLA 1473-1] otrs2 security update
21 Aug 201813:54
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# Copyright (C) 2018 Greenbone Networks GmbH
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
#
# This program is free software; you can redistribute it and/or
# modify it under the terms of the GNU General Public License
# as published by the Free Software Foundation; either version 2
# of the License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA.

if(description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.852071");
  script_version("2025-02-28T05:38:49+0000");
  script_cve_id("CVE-2018-14593", "CVE-2018-16586", "CVE-2018-16587");
  script_tag(name:"cvss_base", value:"6.5");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:P");
  script_tag(name:"last_modification", value:"2025-02-28 05:38:49 +0000 (Fri, 28 Feb 2025)");
  script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2019-10-03 00:03:00 +0000 (Thu, 03 Oct 2019)");
  script_tag(name:"creation_date", value:"2018-10-26 06:41:29 +0200 (Fri, 26 Oct 2018)");
  script_name("openSUSE: Security Advisory for otrs (openSUSE-SU-2018:3005-1)");
  script_category(ACT_GATHER_INFO);
  script_copyright("Copyright (C) 2018 Greenbone Networks GmbH");
  script_family("SuSE Local Security Checks");
  script_dependencies("gather-package-list.nasl");
  script_mandatory_keys("ssh/login/opensuse", "ssh/login/rpms", re:"ssh/login/release=openSUSELeap15\.0");

  script_xref(name:"openSUSE-SU", value:"2018:3005-1");
  script_xref(name:"URL", value:"https://lists.opensuse.org/opensuse-security-announce/2018-10/msg00005.html");

  script_tag(name:"summary", value:"The remote host is missing an update for the 'otrs'
  package(s) announced via the openSUSE-SU-2018:3005-1 advisory.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable package version is present on the target host.");

  script_tag(name:"insight", value:"This update for otrs to version 4.0.32 fixes the following issues:

  These security issues were fixed:

  - CVE-2018-16586: An attacker could have sent a malicious email to an OTRS
  system. If a logged in user opens it, the email could have caused the
  browser to load external image or CSS resources (bsc#1109822).

  - CVE-2018-16587: An attacker could have sent a malicious email to an OTRS
  system. If a user with admin permissions opens it, it caused deletions
  of arbitrary files that the OTRS web server user has write access to
  (bsc#1109823).

  - CVE-2018-14593: An attacker who is logged into OTRS as an agent may have
  escalated their privileges by accessing a specially crafted URL
  (bsc#1103800).

  These non-security issues were fixed:

  - fixed permissions file @OTRS_ROOT@/var/tmp -  @OTRS_ROOT@/var/tmp/

  - ACL for Action AgentTicketBulk were inconsistent.

  Patch Instructions:

  To install this openSUSE Security Update use the SUSE recommended
  installation methods
  like YaST online_update or 'zypper patch'.

  Alternatively you can run the command listed for your product:

  - openSUSE Leap 15.0:

  zypper in -t patch openSUSE-2018-1106=1

  - openSUSE Backports SLE-15:

  zypper in -t patch openSUSE-2018-1106=1");

  script_tag(name:"affected", value:"otrs on openSUSE Leap 15.0.");

  script_tag(name:"solution", value:"Please install the updated package(s).");

  script_tag(name:"solution_type", value:"VendorFix");
  script_tag(name:"qod_type", value:"package");

  exit(0);
}

include("revisions-lib.inc");
include("pkg-lib-rpm.inc");

release = rpm_get_ssh_release();
if(!release)
  exit(0);

res = "";
report = "";

if(release == "openSUSELeap15.0") {
  if(!isnull(res = isrpmvuln(pkg:"otrs", rpm:"otrs~4.0.32~lp150.2.3.1", rls:"openSUSELeap15.0"))) {
    report += res;
  }

  if(!isnull(res = isrpmvuln(pkg:"otrs-doc", rpm:"otrs-doc~4.0.32~lp150.2.3.1", rls:"openSUSELeap15.0"))) {
    report += res;
  }

  if(!isnull(res = isrpmvuln(pkg:"otrs-itsm", rpm:"otrs-itsm~4.0.32~lp150.2.3.1", rls:"openSUSELeap15.0"))) {
    report += res;
  }

  if(report != "") {
    security_message(data:report);
  } else if(__pkg_match) {
    exit(99);
  }
  exit(0);
}

exit(0);

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28 Feb 2025 00:00Current
5.8Medium risk
Vulners AI Score5.8
CVSS 26.5
CVSS 38.8
EPSS0.019
20