6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
NONE
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
6.6 Medium
AI Score
Confidence
High
5.8 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:M/Au:N/C:N/I:P/A:P
0.004 Low
EPSS
Percentile
72.2%
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/
github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01
github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843
github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711
lists.debian.org/debian-lts-announce/2018/09/msg00033.html
www.debian.org/security/2018/dsa-4317
6.5 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
NONE
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
NONE
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
6.6 Medium
AI Score
Confidence
High
5.8 Medium
CVSS2
Access Vector
NETWORK
Access Complexity
MEDIUM
Authentication
NONE
Confidentiality Impact
NONE
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:M/Au:N/C:N/I:P/A:P
0.004 Low
EPSS
Percentile
72.2%