CVSS2
Attack Vector
NETWORK
Attack Complexity
LOW
Authentication
SINGLE
Confidentiality Impact
PARTIAL
Integrity Impact
PARTIAL
Availability Impact
PARTIAL
AV:N/AC:L/Au:S/C:P/I:P/A:P
AI Score
Confidence
Low
EPSS
Percentile
57.7%
OTRS (Open Ticket Request System) is prone to a restriction
bypass vulnerability.
# SPDX-FileCopyrightText: 2013 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-or-later
CPE = "cpe:/a:otrs:otrs";
if(description)
{
script_oid("1.3.6.1.4.1.25623.1.0.803927");
script_version("2023-05-05T09:09:19+0000");
script_cve_id("CVE-2010-4763");
script_tag(name:"cvss_base", value:"6.5");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:P/I:P/A:P");
script_tag(name:"last_modification", value:"2023-05-05 09:09:19 +0000 (Fri, 05 May 2023)");
script_tag(name:"creation_date", value:"2013-09-22 10:18:31 +0530 (Sun, 22 Sep 2013)");
script_name("OTRS < 3.0.0-beta1 ACL-customer-status Ticket Restriction Bypass Vulnerability");
script_tag(name:"impact", value:"Successful exploitation will allow remote authenticated users to
bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An error exists in ACL-customer-status Ticket Type setting which
fails to restrict the ticket options after an AJAX reload");
script_tag(name:"solution", value:"Update to version 3.0.0-beta1 or later.");
script_tag(name:"summary", value:"OTRS (Open Ticket Request System) is prone to a restriction
bypass vulnerability.");
script_tag(name:"affected", value:"OTRS versions prior to 3.0.0-beta1.");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_category(ACT_GATHER_INFO);
script_family("Web application abuses");
script_copyright("Copyright (C) 2013 Greenbone AG");
script_dependencies("secpod_otrs_detect.nasl");
script_mandatory_keys("OTRS/installed");
exit(0);
}
include("version_func.inc");
include("host_details.inc");
if(!port = get_app_port(cpe:CPE))
exit(0);
if(!vers = get_app_version(cpe:CPE, port:port))
exit(0);
if(version_is_less(version:vers, test_version:"3.0.0.beta1")) {
report = report_fixed_ver(installed_version:vers, fixed_version:"3.0.0.beta1");
security_message(port:port, data:report);
exit(0);
}
exit(99);