CVE-2010-4763

2011-03-1816:00:00

mitre

www.cve.org

otrs

acl

customer status

AI Score

6.2

Confidence

Low

EPSS

0.002

Percentile

57.7%

JSON

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.