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OTRS XSS Vulnerability (OSA-2022-11)

🗓️ 06 Sep 2022 00:00:00Reported by Copyright (C) 2022 Greenbone AGType 
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OTRS XSS Vulnerability (OSA-2022-11

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Code
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# SPDX-FileCopyrightText: 2022 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.150763");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2022-09-06 06:25:11 +0000 (Tue, 06 Sep 2022)");
  script_tag(name:"cvss_base", value:"4.7");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:M/C:P/I:P/A:N");
  script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2022-09-08 20:45:00 +0000 (Thu, 08 Sep 2022)");

  script_cve_id("CVE-2022-39050");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS XSS Vulnerability (OSA-2022-11)");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2022 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"OTRS is prone to a cross-site scripting (XSS)
  vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"An attacker who is logged into OTRS as an admin user may
  manipulate customer URL field to store JavaScript code to be run later by any other agent when
  clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The
  same issue applies for the usage of external data sources e.g. database or ldap.");

  script_tag(name:"affected", value:"OTRS version 6.0.x through 7.0.36 and 8.0.x through
  8.0.24.");

  script_tag(name:"solution", value:"Update to version 7.0.37, 8.0.25 or later.");

  script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2022-11/");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "6.0", test_version2: "7.0.36")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "7.0.37", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "8.0", test_version2: "8.0.24")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "8.0.25", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

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17 Jul 2025 00:00Current
4.9Medium risk
Vulners AI Score4.9
CVSS 3.14.6 - 4.8
EPSS0.00486
19