OTRS XSS Vulnerability (OSA-2022-11)
🗓️ 06 Sep 2022 00:00:00Reported by Copyright (C) 2022 Greenbone AGType
openvas🔗 plugins.openvas.org👁 19 Views
| Reporter | Title | Published | Views | Family All 30 |
|---|---|---|---|---|
| CVE-2022-39050 | 5 Sep 202207:00 | – | attackerkb | |
| The vulnerability of the OTRS ticket request system, related to the lack of measures taken to protect the website structure, allows a hacker to carry out XSS attacks. | 7 Sep 202200:00 | – | bdu_fstec | |
| OTRS 跨站脚本漏洞 | 5 Sep 202200:00 | – | cnnvd | |
| CVE-2022-39050 | 5 Sep 202206:40 | – | cve | |
| CVE-2022-39050 Possible XSS stored in customer information | 5 Sep 202206:40 | – | cvelist | |
| EUVD-2022-41596 | 3 Oct 202520:07 | – | euvd | |
| CVE-2022-39050 | 5 Sep 202207:15 | – | nvd | |
| CVE-2022-39050 | 5 Sep 202207:15 | – | osv | |
| UBUNTU-CVE-2022-39050 | 5 Sep 202207:15 | – | osv | |
| Code injection | 5 Sep 202207:15 | – | prion |
10
# SPDX-FileCopyrightText: 2022 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only
CPE = "cpe:/a:otrs:otrs";
if (description)
{
script_oid("1.3.6.1.4.1.25623.1.0.150763");
script_version("2025-07-17T05:43:33+0000");
script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
script_tag(name:"creation_date", value:"2022-09-06 06:25:11 +0000 (Tue, 06 Sep 2022)");
script_tag(name:"cvss_base", value:"4.7");
script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:M/C:P/I:P/A:N");
script_tag(name:"severity_vector", value:"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N");
script_tag(name:"severity_origin", value:"NVD");
script_tag(name:"severity_date", value:"2022-09-08 20:45:00 +0000 (Thu, 08 Sep 2022)");
script_cve_id("CVE-2022-39050");
script_tag(name:"qod_type", value:"remote_banner_unreliable");
script_tag(name:"solution_type", value:"VendorFix");
script_name("OTRS XSS Vulnerability (OSA-2022-11)");
script_category(ACT_GATHER_INFO);
script_copyright("Copyright (C) 2022 Greenbone AG");
script_family("Web application abuses");
script_dependencies("gb_otrs_http_detect.nasl");
script_mandatory_keys("otrs/detected");
script_tag(name:"summary", value:"OTRS is prone to a cross-site scripting (XSS)
vulnerability.");
script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");
script_tag(name:"insight", value:"An attacker who is logged into OTRS as an admin user may
manipulate customer URL field to store JavaScript code to be run later by any other agent when
clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The
same issue applies for the usage of external data sources e.g. database or ldap.");
script_tag(name:"affected", value:"OTRS version 6.0.x through 7.0.36 and 8.0.x through
8.0.24.");
script_tag(name:"solution", value:"Update to version 7.0.37, 8.0.25 or later.");
script_xref(name:"URL", value:"https://otrs.com/release-notes/otrs-security-advisory-2022-11/");
exit(0);
}
include("host_details.inc");
include("version_func.inc");
if (!port = get_app_port(cpe: CPE))
exit(0);
if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
exit(0);
version = infos["version"];
location = infos["location"];
if (version_in_range(version: version, test_version: "6.0", test_version2: "7.0.36")) {
report = report_fixed_ver(installed_version: version, fixed_version: "7.0.37", install_path: location);
security_message(port: port, data: report);
exit(0);
}
if (version_in_range(version: version, test_version: "8.0", test_version2: "8.0.24")) {
report = report_fixed_ver(installed_version: version, fixed_version: "8.0.25", install_path: location);
security_message(port: port, data: report);
exit(0);
}
exit(99);
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17 Jul 2025 00:00Current
4.9Medium risk
Vulners AI Score4.9
CVSS 3.14.6 - 4.8
EPSS0.00486