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cve[email protected]CVE-2019-9753
HistoryJun 03, 2019 - 7:29 p.m.

CVE-2019-9753

2019-06-0319:29:00
CWE-200
web.nvd.nist.gov
36
otrs
information disclosure
cve-2019-9753
security vulnerability
nvd
agent
customer user
search result screens
custom pages
faq articles
service catalogue items
itsm configuration items

4.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

4.3 Medium

AI Score

Confidence

High

4 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

0.001 Low

EPSS

Percentile

22.4%

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

CPENameOperatorVersion
otrs:otrsotrslt7.0.5

4.3 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

LOW

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

4.3 Medium

AI Score

Confidence

High

4 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

0.001 Low

EPSS

Percentile

22.4%