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OTRS 5.x <= 5.0.24 and 6.x <= 6.0.1 RCE Vulnerability

🗓️ 06 Mar 2018 00:00:00Reported by Copyright (C) 2018 Greenbone AGType 
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OTRS RCE Vulnerability OTRS 5.0.24 and 6.0.

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# SPDX-FileCopyrightText: 2018 Greenbone AG
# Some text descriptions might be excerpted from (a) referenced
# source(s), and are Copyright (C) by the respective right holder(s).
#
# SPDX-License-Identifier: GPL-2.0-only

CPE = "cpe:/a:otrs:otrs";

if (description)
{
  script_oid("1.3.6.1.4.1.25623.1.0.113124");
  script_version("2025-07-17T05:43:33+0000");
  script_tag(name:"last_modification", value:"2025-07-17 05:43:33 +0000 (Thu, 17 Jul 2025)");
  script_tag(name:"creation_date", value:"2018-03-06 12:23:32 +0100 (Tue, 06 Mar 2018)");
  script_tag(name:"cvss_base", value:"9.0");
  script_tag(name:"cvss_base_vector", value:"AV:N/AC:L/Au:S/C:C/I:C/A:C");
  script_tag(name:"severity_vector", value:"CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H");
  script_tag(name:"severity_origin", value:"NVD");
  script_tag(name:"severity_date", value:"2018-03-29 14:40:00 +0000 (Thu, 29 Mar 2018)");

  script_cve_id("CVE-2018-7567");

  script_tag(name:"qod_type", value:"remote_banner_unreliable");

  script_tag(name:"solution_type", value:"VendorFix");

  script_name("OTRS 5.x <= 5.0.24 and 6.x <= 6.0.1 RCE Vulnerability");

  script_category(ACT_GATHER_INFO);

  script_copyright("Copyright (C) 2018 Greenbone AG");
  script_family("Web application abuses");
  script_dependencies("gb_otrs_http_detect.nasl");
  script_mandatory_keys("otrs/detected");

  script_tag(name:"summary", value:"OTRS is prone to a remote code execution (RCE)
  vulnerability.");

  script_tag(name:"vuldetect", value:"Checks if a vulnerable version is present on the target host.");

  script_tag(name:"insight", value:"In the Admin Package Manager in Open Ticket Request System
  (OTRS), authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by
  loading a crafted opm file with an embedded CodeInstall element to execute a command on the server
  during package installation.");

  script_tag(name:"impact", value:"Successful exploitation could allow an attacker to gain
  complete control over the target system.");

  script_tag(name:"affected", value:"OTRS version 5.x through 5.0.24 and 6.x through 6.0.1.");

  script_tag(name:"solution", value:"Update to version 5.0.25, 6.0.2 or later.");

  script_xref(name:"URL", value:"https://0day.today/exploit/29938");

  exit(0);
}

include("host_details.inc");
include("version_func.inc");

if (!port = get_app_port(cpe: CPE))
  exit(0);

if (!infos = get_app_version_and_location(cpe: CPE, port: port, exit_no_version: TRUE))
  exit(0);

version = infos["version"];
location = infos["location"];

if (version_in_range(version: version, test_version: "5.0.0", test_version2: "5.0.24")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "5.0.25", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

if (version_in_range(version: version, test_version: "6.0.0", test_version2: "6.0.1")) {
  report = report_fixed_ver(installed_version: version, fixed_version: "6.0.2", install_path: location);
  security_message(port: port, data: report);
  exit(0);
}

exit(99);

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