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cve[email protected]CVE-2018-7567
HistoryMar 04, 2018 - 8:29 p.m.

CVE-2018-7567

2018-03-0420:29:00
CWE-434
web.nvd.nist.gov
39
cve-2018-7567
admin package manager
otrs
remote code execution
security vulnerability

9 High

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

COMPLETE

Integrity Impact

COMPLETE

Availability Impact

COMPLETE

AV:N/AC:L/Au:S/C:C/I:C/A:C

7.2 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

7.3 High

AI Score

Confidence

High

0.004 Low

EPSS

Percentile

73.3%

In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating “the behaviour is as designed and needed for different packages to be installed”, “there is a security warning if the package is not verified by OTRS Group”, and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.

Affected configurations

NVD
Node
otrsotrsRange5.0.05.0.23
OR
otrsotrsMatch6.0.0
OR
otrsotrsMatch6.0.1

9 High

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

COMPLETE

Integrity Impact

COMPLETE

Availability Impact

COMPLETE

AV:N/AC:L/Au:S/C:C/I:C/A:C

7.2 High

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

HIGH

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

7.3 High

AI Score

Confidence

High

0.004 Low

EPSS

Percentile

73.3%