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nvd[email protected]NVD:CVE-2017-16854
HistoryDec 08, 2017 - 5:29 p.m.

CVE-2017-16854

2017-12-0817:29:00
CWE-200
web.nvd.nist.gov

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

6.5 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

0.001 Low

EPSS

Percentile

43.1%

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affected configurations

NVD
Node
otrsotrsRange3.3.03.3.20
OR
otrsotrsRange4.0.04.0.26
OR
otrsotrsRange5.0.05.0.24
OR
otrsotrsRange6.0.06.0.1
Node
debiandebian_linuxMatch7.0
OR
debiandebian_linuxMatch8.0
OR
debiandebian_linuxMatch9.0

4 Medium

CVSS2

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

PARTIAL

Integrity Impact

NONE

Availability Impact

NONE

AV:N/AC:L/Au:S/C:P/I:N/A:N

6.5 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

NONE

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

0.001 Low

EPSS

Percentile

43.1%