| Reporter | Title | Published | Views | Family All 29 |
|---|---|---|---|---|
| Open Ticket Request System Information Disclosure Vulnerability | 18 Dec 201700:00 | – | cnvd | |
| CVE-2017-16854 | 8 Dec 201717:00 | – | cve | |
| CVE-2017-16854 | 8 Dec 201717:00 | – | cvelist | |
| [SECURITY] [DLA 1212-1] otrs2 security update | 19 Dec 201720:42 | – | debian | |
| [SECURITY] [DSA 4066-1] otrs2 security update | 17 Dec 201714:11 | – | debian | |
| CVE-2017-16854 | 8 Dec 201717:00 | – | debiancve | |
| Debian DLA-1212-1 : otrs2 security update | 20 Dec 201700:00 | – | nessus | |
| Debian DSA-4066-1 : otrs2 - security update | 18 Dec 201700:00 | – | nessus | |
| FreeBSD : OTRS -- Multiple vulnerabilities (cebd05d6-ed7b-11e7-95f2-005056925db4) | 2 Jan 201800:00 | – | nessus | |
| EUVD-2017-8028 | 7 Oct 202500:30 | – | euvd |
| Source | Link |
|---|---|
| ubuntu | www.ubuntu.com/security/CVE-2017-16854 |
| cve | www.cve.mitre.org/cgi-bin/cvename.cgi |
#%NASL_MIN_LEVEL 80900
##
# (C) Tenable, Inc.
##
include('compat.inc');
if (description)
{
script_id(258723);
script_version("1.1");
script_set_attribute(attribute:"plugin_modification_date", value:"2025/08/30");
script_cve_id("CVE-2017-16854");
script_name(english:"Linux Distros Unpatched Vulnerability : CVE-2017-16854");
script_set_attribute(attribute:"synopsis", value:
"The Linux/Unix host has one or more packages installed with a vulnerability that the vendor indicates will not be
patched.");
script_set_attribute(attribute:"description", value:
"The Linux/Unix host has one or more packages installed that are impacted by a vulnerability without a vendor supplied
patch available.
- In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through
6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal
article information of their customer tickets. (CVE-2017-16854)
Note that Nessus relies on the presence of the package as reported by the vendor.");
script_set_attribute(attribute:"see_also", value:"https://ubuntu.com/security/CVE-2017-16854");
script_set_attribute(attribute:"solution", value:
"There is no known solution at this time.");
script_set_attribute(attribute:"agent", value:"unix");
script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:P/I:N/A:N");
script_set_cvss_temporal_vector("CVSS2#E:U/RL:OF/RC:C");
script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N");
script_set_cvss3_temporal_vector("CVSS:3.0/E:U/RL:O/RC:C");
script_set_attribute(attribute:"cvss_score_source", value:"CVE-2017-16854");
script_set_attribute(attribute:"exploitability_ease", value:"No known exploits are available");
script_set_attribute(attribute:"exploit_available", value:"false");
script_set_attribute(attribute:"vendor_unpatched", value:"true");
script_set_attribute(attribute:"vuln_publication_date", value:"2017/12/08");
script_set_attribute(attribute:"plugin_publication_date", value:"2025/08/30");
script_set_attribute(attribute:"plugin_type", value:"local");
script_set_attribute(attribute:"cpe", value:"cpe:/o:canonical:ubuntu_linux:16.04:-:lts");
script_set_attribute(attribute:"cpe", value:"p-cpe:/a:canonical:ubuntu_linux:otrs2");
script_set_attribute(attribute:"generated_plugin", value:"current");
script_end_attributes();
script_category(ACT_GATHER_INFO);
script_family(english:"Misc.");
script_copyright(english:"This script is Copyright (C) 2025 and is owned by Tenable, Inc. or an Affiliate thereof.");
script_dependencies("ssh_get_info2.nasl", "set_linux_os_id.nasl");
script_require_keys("Host/cpu", "Host/local_checks_enabled", "global_settings/vendor_unpatched", "Host/OS/identifier");
script_require_ports("Host/OS/Ubuntu Linux-16.04");
exit(0);
}
if (!get_kb_item("global_settings/vendor_unpatched")) exit(0, "Unpatched Vulnerabilities Detection not active.");
if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (empty_or_null(get_one_kb_item("Host/Debian/dpkg-l"))) audit(AUDIT_PACKAGE_LIST_MISSING);
include('linux_unpatched.inc');
var distro_constraints_array = {
"Ubuntu Linux-16.04": {
"package_manager": "dpkg-l",
"constraints": [
{
"release": "16.04",
"pkgs": [
{"reference": "otrs2"}
]
}
]
}
};
var distro_constraints_values = linux_unpatched::get_distro_constraints(distro_constraints_arr:distro_constraints_array);
if (empty_or_null(distro_constraints_values)) audit(AUDIT_HOST_NOT, 'affected');
var report = linux_unpatched::check_unpatched_constraints(distro_constraints_values:distro_constraints_values);
if (!empty_or_null(report))
{
security_report_v4(
port : 0,
severity : SECURITY_WARNING,
extra : report
);
exit(0);
}
else
{
audit(AUDIT_HOST_NOT, 'affected');
}
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