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Debian DSA-3876-1 : otrs2 - security update

🗓️ 12 Jun 2017 00:00:00Reported by TenableType 
nessus
 nessus
🔗 www.tenable.com👁 35 Views

Debian DSA-3876-1: otrs2 security update, OTRS ticket system SecureMode insufficiently validated, upgrade to version 3.3.9-3+deb8u

Related
Refs
Code
ReporterTitlePublishedViews
Family
CNVD
Open Ticket Request System Reload Vulnerability
9 Jun 201700:00
cnvd
CVE
CVE-2017-9324
12 Jun 201706:00
cve
Cvelist
CVE-2017-9324
12 Jun 201706:00
cvelist
Debian
[SECURITY] [DSA 3876-1] otrs2 security update
9 Jun 201718:54
debian
Debian CVE
CVE-2017-9324
12 Jun 201706:00
debiancve
EUVD
EUVD-2017-18259
7 Oct 202500:30
euvd
NVD
CVE-2017-9324
12 Jun 201706:29
nvd
Tenable Nessus
openSUSE Security Update : otrs (openSUSE-2017-691)
16 Jun 201700:00
nessus
Tenable Nessus
Linux Distros Unpatched Vulnerability : CVE-2017-9324
25 Aug 202500:00
nessus
OpenVAS
OTRS 3.3.x <= 3.3.16, 4.x <= 4.0.23, 5.x <= 5.0.19 Privilege Escalation Vulnerability
12 Jun 201700:00
openvas
Rows per page
#%NASL_MIN_LEVEL 70300
#
# (C) Tenable Network Security, Inc.
#
# The descriptive text and package checks in this plugin were  
# extracted from Debian Security Advisory DSA-3876. The text 
# itself is copyright (C) Software in the Public Interest, Inc.
#

include('deprecated_nasl_level.inc');
include('compat.inc');

if (description)
{
  script_id(100727);
  script_version("3.11");
  script_set_attribute(attribute:"plugin_modification_date", value:"2025/12/16");

  script_cve_id("CVE-2017-9324");
  script_xref(name:"DSA", value:"3876");

  script_name(english:"Debian DSA-3876-1 : otrs2 - security update");

  script_set_attribute(attribute:"synopsis", value:
"The remote Debian host is missing a security-related update.");
  script_set_attribute(attribute:"description", value:
"Joerg-Thomas Vogt discovered that the SecureMode was insufficiently
validated in the OTRS ticket system, which could allow agents to
escalate their privileges.");
  script_set_attribute(attribute:"see_also", value:"https://packages.debian.org/source/jessie/otrs2");
  script_set_attribute(attribute:"see_also", value:"https://www.debian.org/security/2017/dsa-3876");
  script_set_attribute(attribute:"solution", value:
"Upgrade the otrs2 packages.

For the stable distribution (jessie), this problem has been fixed in
version 3.3.9-3+deb8u1.

For the upcoming stable distribution (stretch), this problem will be
fixed soon.");
  script_set_cvss_base_vector("CVSS2#AV:N/AC:L/Au:S/C:P/I:P/A:P");
  script_set_cvss_temporal_vector("CVSS2#E:POC/RL:OF/RC:C");
  script_set_cvss3_base_vector("CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H");
  script_set_cvss3_temporal_vector("CVSS:3.0/E:P/RL:O/RC:C");
  script_set_attribute(attribute:"cvss_score_source", value:"CVE-2017-9324");

  script_set_attribute(attribute:"exploitability_ease", value:"Exploits are available");
  script_set_attribute(attribute:"exploit_available", value:"true");

  script_set_attribute(attribute:"patch_publication_date", value:"2017/06/09");
  script_set_attribute(attribute:"plugin_publication_date", value:"2017/06/12");

  script_set_attribute(attribute:"plugin_type", value:"local");
  script_set_attribute(attribute:"cpe", value:"p-cpe:/a:debian:debian_linux:otrs2");
  script_set_attribute(attribute:"cpe", value:"cpe:/o:debian:debian_linux:8.0");
  script_end_attributes();

  script_category(ACT_GATHER_INFO);
  script_family(english:"Debian Local Security Checks");

  script_copyright(english:"This script is Copyright (C) 2017-2025 and is owned by Tenable, Inc. or an Affiliate thereof.");

  script_dependencies("ssh_get_info.nasl");
  script_require_keys("Host/local_checks_enabled", "Host/Debian/release", "Host/Debian/dpkg-l");

  exit(0);
}


include("audit.inc");
include("debian_package.inc");


if (!get_kb_item("Host/local_checks_enabled")) audit(AUDIT_LOCAL_CHECKS_NOT_ENABLED);
if (!get_kb_item("Host/Debian/release")) audit(AUDIT_OS_NOT, "Debian");
if (!get_kb_item("Host/Debian/dpkg-l")) audit(AUDIT_PACKAGE_LIST_MISSING);


flag = 0;
if (deb_check(release:"8.0", prefix:"otrs", reference:"3.3.9-3+deb8u1")) flag++;
if (deb_check(release:"8.0", prefix:"otrs2", reference:"3.3.9-3+deb8u1")) flag++;

if (flag)
{
  if (report_verbosity > 0) security_warning(port:0, extra:deb_report_get());
  else security_warning(0);
  exit(0);
}
else audit(AUDIT_HOST_NOT, "affected");

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16 Dec 2025 00:00Current
7.8High risk
Vulners AI Score7.8
CVSS 26.5
CVSS 38.8
EPSS0.02351
35