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EUVD-2021-8717

🗓️ 03 Oct 2025 20:07:09Reported by EUVDType 
euvd
 euvd
🔗 euvd.enisa.europa.eu👁 24 Views

Agents can list user emails without permissions in OTRS Community Edition versions 6.0.x and 7.0.x.

Related
Affected
Refs
ReporterTitlePublishedViews
Family
attackerkb
attackerkb
CVE-2021-21443
26 Jul 202100:00
–attackerkb
bdu_fstec
BDU FSTEC
OTRS Ticket Request System Confidential Data Access
1 Apr 202200:00
–bdu_fstec
circl
Circl
CVE-2021-21443
26 Jul 202112:41
–circl
cnnvd
CNNVD
OTRS information leakage vulnerability
26 Jul 202100:00
–cnnvd
cve
CVE
CVE-2021-21443
26 Jul 202104:25
–cve
cvelist
Cvelist
CVE-2021-21443 Unautorized listing of the customer user emails
26 Jul 202104:25
–cvelist
debian
Debian
[SECURITY] [DLA 3551-1] otrs2 security update
31 Aug 202300:20
–debian
debiancve
Debian CVE
CVE-2021-21443
26 Jul 202104:25
–debiancve
nessus
Tenable Nessus
Debian dla-3551 : otrs - security update
6 Sep 202300:00
–nessus
nessus
Tenable Nessus
Linux Distros Unpatched Vulnerability : CVE-2021-21443
30 Aug 202500:00
–nessus
Rows per page
[
  {
    "enisaIdVendor": [
      {
        "id": "abefa5b9-e81c-3900-a9a9-e7cb8bb4fede",
        "vendor": {
          "name": "OTRS AG"
        }
      }
    ],
    "enisaIdProduct": [
      {
        "id": "58bfef79-233c-3807-86df-3ec10af0307e",
        "product": {
          "name": "OTRS"
        },
        "product_version": "7.0.x <7.0.27"
      },
      {
        "id": "879bc449-42e5-3772-9c7c-5159670e5fea",
        "product": {
          "name": "((OTRS)) Community Edition"
        },
        "product_version": "6.0.1 <6.0.x*"
      }
    ]
  }
]

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03 Oct 2025 20:07Current
6.1Medium risk
Vulners AI Score6.1
CVSS 3.13.5 - 4.3
CVSS 24
EPSS0.00817
24