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Debian Security Bug TrackerDEBIANCVE:CVE-2018-20800

HistoryMar 13, 2019 - 10:29 p.m.

CVE-2018-20800

2019-03-1322:29:00

Debian Security Bug Tracker

security-tracker.debian.org

otrs

data loss

unix

CVSS2

5.5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:N/I:P/A:P

CVSS3

6.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

HIGH

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

EPSS

0.001

Percentile

22.7%

JSON

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

OSVersionArchitecturePackageVersionFilename
Debian11allotrs2< 6.0.14-1otrs2_6.0.14-1_all.deb

OS	Version	Architecture	Package	Version	Filename
Debian	11	all	otrs2	< 6.0.14-1	otrs2_6.0.14-1_all.deb

CVSS2

5.5

Attack Vector

NETWORK

Attack Complexity

LOW

Authentication

SINGLE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

PARTIAL

AV:N/AC:L/Au:S/C:N/I:P/A:P

CVSS3

6.5

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

LOW

User Interaction

NONE

Scope

UNCHANGED

Confidentiality Impact

NONE

Integrity Impact

HIGH

Availability Impact

NONE

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

EPSS

0.001

Percentile

22.7%

JSON

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