CVE-2021-36100 Authenticated remote code execution

2022-03-2100:00:00

OTRS

www.cve.org

6.4 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

HIGH

Privileges Required

HIGH

User Interaction

REQUIRED

Scope

UNCHANGED

Confidentiality Impact

HIGH

Integrity Impact

HIGH

Availability Impact

HIGH

CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H

9.2 High

AI Score

Confidence

High

0.001 Low

EPSS

Percentile

45.5%

JSON

Specially crafted string in OTRS system configuration can allow the execution of any system command.

CNA Affected

[
  {
    "vendor": "OTRS AG",
    "product": "OTRS",
    "versions": [
      {
        "version": "8.0.x",
        "status": "affected",
        "lessThanOrEqual": "8.0.19",
        "versionType": "custom"
      },
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.32",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "SystemMonitoring",
    "versions": [
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.18",
        "versionType": "custom"
      },
      {
        "version": "8.0.x",
        "status": "affected",
        "lessThanOrEqual": "8.0.8",
        "versionType": "custom"
      },
      {
        "version": "6.0.1",
        "status": "affected",
        "lessThan": "6.0.x*",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "OTRSSTORM",
    "versions": [
      {
        "version": "7.0.x",
        "status": "affected",
        "lessThanOrEqual": "7.0.27",
        "versionType": "custom"
      },
      {
        "version": "8.0.x",
        "status": "affected",
        "lessThanOrEqual": "8.0.11",
        "versionType": "custom"
      },
      {
        "version": "6.0.1",
        "status": "affected",
        "lessThan": "6.0.x*",
        "versionType": "custom"
      }
    ]
  },
  {
    "vendor": "OTRS AG",
    "product": "((OTRS)) Community Edition",
    "versions": [
      {
        "version": "6.0.1",
        "status": "affected",
        "lessThan": "6.0.x*",
        "versionType": "custom"
      }
    ]
  }
]