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The vulnerability of the OTRS request processing system lies in the unprotected feature of inserting debugging information into the log file during index creation by Elasticsearch. This allows a hacker to disclose protected information.

🗓️ 12 Mar 2024 00:00:00Reported by FSTEC of Russia — Information Security Threat DatabaseType 
bdu_fstec
 bdu_fstec
🔗 bdu.fstec.ru👁 3 Views

OTRS system has unprotected debugging logs in Elasticsearch index creation, risking disclosure of data.

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13 Mar 2024 00:00Current
7High risk
Vulners AI Score7
CVSS 34.9
CVSS 26.1
EPSS0.00515
3