4.9 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
3.3 Low
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
MULTIPLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:M/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
18.9%
This vulnerability allows remote attackers to disclose sensitive information on affected installations of ManageEngine ServiceDesk Plus. Authentication is required to exploit this vulnerability. The specific flaw exists within the getAsDoc function. Due to the improper restriction of XML External Entity (XXE) references, a crafted document specifying a URI causes the XML parser to access the URI and embed the contents back into the XML document for further processing. An attacker can leverage this vulnerability to disclose information in the context of SYSTEM or to create a denial-of-service condition on the system.
4.9 Medium
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
HIGH
User Interaction
NONE
Scope
UNCHANGED
Confidentiality Impact
HIGH
Integrity Impact
NONE
Availability Impact
NONE
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
3.3 Low
CVSS2
Access Vector
NETWORK
Access Complexity
LOW
Authentication
MULTIPLE
Confidentiality Impact
PARTIAL
Integrity Impact
NONE
Availability Impact
NONE
AV:N/AC:L/Au:M/C:P/I:N/A:N
0.001 Low
EPSS
Percentile
18.9%