CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
AI Score
Confidence
High
EPSS
Percentile
10.5%
SSVC
Exploitation
poc
Automatable
no
Technical Impact
partial
The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
[
{
"defaultStatus": "affected",
"modules": [
"File Upload"
],
"product": "OTRS",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "7.0.49",
"status": "affected",
"version": "7.0.x",
"versionType": "Patch"
},
{
"status": "affected",
"version": "8.0.x"
},
{
"status": "affected",
"version": "2023.x"
},
{
"lessThanOrEqual": "2024.3.2",
"status": "affected",
"version": "2024.x",
"versionType": "Patch"
}
]
},
{
"defaultStatus": "affected",
"product": "((OTRS)) Community Edition",
"vendor": "OTRS AG",
"versions": [
{
"lessThanOrEqual": "6.0.34",
"status": "affected",
"version": "6.0.1",
"versionType": "All"
}
]
}
]
[
{
"cpes": [
"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*"
],
"vendor": "otrs",
"product": "otrs",
"versions": [
{
"status": "affected",
"version": "7.0.x",
"lessThan": "7.0.49",
"versionType": "custom"
},
{
"status": "affected",
"version": "8.0.x"
},
{
"status": "affected",
"version": "2023.x"
},
{
"status": "affected",
"version": "2024.x",
"lessThan": "2024.3.2",
"versionType": "custom"
}
],
"defaultStatus": "affected"
},
{
"cpes": [
"cpe:2.3:a:otrs:otrs_community_edition:*:*:*:*:*:*:*:*"
],
"vendor": "otrs",
"product": "otrs_community_edition",
"versions": [
{
"status": "affected",
"version": "6.0.1",
"lessThan": "6.0.34",
"versionType": "custom"
}
],
"defaultStatus": "affected"
}
]
CVSS3
Attack Vector
NETWORK
Attack Complexity
LOW
Privileges Required
LOW
User Interaction
REQUIRED
Scope
UNCHANGED
Confidentiality Impact
NONE
Integrity Impact
HIGH
Availability Impact
LOW
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L
AI Score
Confidence
High
EPSS
Percentile
10.5%
SSVC
Exploitation
poc
Automatable
no
Technical Impact
partial