SolveDirect SDcall v5.6.x - Multiple Web Vulnerabilities

Document Title:
===============
SolveDirect SDcall v5.6.x - Multiple Web Vulnerabilities



Release Date:
=============
2011-07-24


Vulnerability Laboratory ID (VL-ID):
====================================
122


Product & Service Introduction:
===============================
ITIL konformes best practice Incident-, Problem-, Change-, Release-, Configuration- und Service Level Management - 
on demand als Software as a Service.  Ein Zugriff ist überall und jederzeit übers Internet möglich und durch den 
modularen Aufbau kann ServiceDesk SD² maßgeschneidert eingesetzt werden - Ihre Service Desk Lösung wächst mit Ihnen.

http://www.solvedirect.com/jart/prj3/solve_direct/data/uploads/Produktblaetter/Produktblatt_ServiceDesk_SD2_DE.pdf

(Copy of the VendorHomepage: http://www.solvedirect.com/)


Abstract Advisory Information:
==============================
Vulnerability-Lab discovered a Cross-Site-Scripting Vulnerability on (SolveDirect.com) SD-Call Application.


Vulnerability Disclosure Timeline:
==================================
2011-07-25:	Public or Non-Public Disclosure


Discovery Status:
=================
Published


Affected Product(s):
====================

Exploitation Technique:
=======================
Remote


Severity Level:
===============
Low


Technical Details & Description:
================================
2 Cross Site Scripting Vulnerabilities are detected on client-side of the SDCALL Application.
Remote attacker can hijack customer sessions via client-side cross site scripting attack.
High user inter action is required to exploit this type of vulnerabilities succuessfully.

Vulnerable Modules:
			[+] List
			[+] Download


Pictures:
			../sdc1.png
			../sdc2.png


Proof of Concept (PoC):
=======================
The vulnerabilities can be exploited by remote attackers via high required user inter action. For demonstration or reproduce ...

https://sdcall.xxx.com/pages/sdcall/Download.jsp?table=[INCLUDE OWN NON-PERSISTENT SCRIPTCODE HERE!!!]&listBean=callTrackingListBean
https://sdcall.xxx.com/pages/sdcall/Download.jsp?table=calls&listBean=[INCLUDE OWN NON-PERSISTENT SCRIPTCODE HERE!!!]
https://sdcall.xxx.com/pages/sdcall/List.jsp?Beanobj=[INCLUDE OWN NON-PERSISTENT SCRIPTCODE HERE!!!]&schedulerList ...


Security Risk:
==============
The security risk of the vulnerabilities are estimated as low because of the client-side attacker scenario with high required user inter action.


Credits & Authors:
==================
Vulnerability Research Laboratory


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=========================
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