This article documents antivirus exclusions that may be created to reduce the impact that antivirus software has on the functionality of Veeam Agent for Microsoft Windows. These antivirus exclusions may be applied to the Windows built-in antivirus or third-party antivirus software.
Note: Antivirus will not always cause Veeam Agent for Microsoft Windows functions to fail; antivirus software may also negatively impact performance.
Limitations and Considerations
%programfiles%\Veeam\
%commonprogramfiles%\Veeam\
%programdata%\Veeam\
For Veeam Agent for Microsoft Windows 5 and older:
For Veeam Agent for Microsoft Windows 6 and newer:
%windir%\VeeamLogShipper\
This folder will only be used on SQL Servers when SQL Server Transaction Log Backup is enabled.
_%windir%\Veeam\Backup_
_*Either a folder level exclusion for any folders containing backup files, or a file extension exclusion of the Repository Extensions listed on KB1999
_
Windows 11 22H2 and Bitdefender Antivirus
Veeam Support has observed a distinct increase in cases regarding Veeam Agent for Microsoft Windows backup jobs failing during the “Creating VSS snapshot” stage after upgrading to Windows 11 22H2. The majority of these cases involve the presence of Bitdefender Antivirus and are** resolved by configuring the above Process-Specific Exclusions**.
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Vendor | Product | Version | CPE |
---|---|---|---|
veeam | veeam_backup_for_google_cloud | 6.2 | cpe:2.3:a:veeam:veeam_backup_for_google_cloud:6.2:*:*:*:*:*:*:* |
veeam | veeam_backup_for_google_cloud | 6.1 | cpe:2.3:a:veeam:veeam_backup_for_google_cloud:6.1:*:*:*:*:*:*:* |
veeam | veeam_backup_for_google_cloud | 6.0 | cpe:2.3:a:veeam:veeam_backup_for_google_cloud:6.0:*:*:*:*:*:*:* |
veeam | veeam_backup_for_google_cloud | 5.0 | cpe:2.3:a:veeam:veeam_backup_for_google_cloud:5.0:*:*:*:*:*:*:* |
veeam | veeam_backup_for_google_cloud | 4.0 | cpe:2.3:a:veeam:veeam_backup_for_google_cloud:4.0:*:*:*:*:*:*:* |