Atlassian Jira Service Desk Server and Data Center Multiple Security Vulnerabilities

Description

Atlassian Jira Service Desk Server and Jira Service Desk Data Center are prone to multiple security vulnerabilities. An attacker can exploit these issues using directory-traversal characters (‘…/’) to access or read arbitrary files outside of the restricted directory, or bypass certain security restrictions to obtain sensitive information. The following versions are affected: Jira Service Desk Server and Jira Service Desk Data Center versions prior to 3.9.17 Jira Service Desk Server and Jira Service Desk Data Center versions from 3.10.0 prior to 3.16.11 Jira Service Desk Server and Jira Service Desk Data Center versions from 4.0.0 prior to 4.2.6 Jira Service Desk Server and Jira Service Desk Data Center versions from 4.3.0 prior to 4.3.5 Jira Service Desk Server and Jira Service Desk Data Center version from 4.4.0 prior to 4.4.3 Jira Service Desk Server and Jira Service Desk Data Center version from 4.5.0 prior to 4.5.1

Technologies Affected

• Atlassian Jira Service Desk Data Center 3.0
• Atlassian Jira Service Desk Data Center 3.1.1
• Atlassian Jira Service Desk Data Center 3.10.0
• Atlassian Jira Service Desk Data Center 3.10.2
• Atlassian Jira Service Desk Data Center 3.10.4
• Atlassian Jira Service Desk Data Center 3.11.0
• Atlassian Jira Service Desk Data Center 3.12.0
• Atlassian Jira Service Desk Data Center 3.13.0
• Atlassian Jira Service Desk Data Center 3.14.0
• Atlassian Jira Service Desk Data Center 3.15.0
• Atlassian Jira Service Desk Data Center 3.16.0
• Atlassian Jira Service Desk Data Center 3.16.10
• Atlassian Jira Service Desk Data Center 3.16.8
• Atlassian Jira Service Desk Data Center 3.2.0
• Atlassian Jira Service Desk Data Center 3.2.15
• Atlassian Jira Service Desk Data Center 3.3
• Atlassian Jira Service Desk Data Center 3.4
• Atlassian Jira Service Desk Data Center 3.5
• Atlassian Jira Service Desk Data Center 3.6
• Atlassian Jira Service Desk Data Center 3.7
• Atlassian Jira Service Desk Data Center 3.8
• Atlassian Jira Service Desk Data Center 3.9.0
• Atlassian Jira Service Desk Data Center 3.9.1
• Atlassian Jira Service Desk Data Center 3.9.16
• Atlassian Jira Service Desk Data Center 3.9.2
• Atlassian Jira Service Desk Data Center 3.9.3
• Atlassian Jira Service Desk Data Center 3.9.4
• Atlassian Jira Service Desk Data Center 3.9.6
• Atlassian Jira Service Desk Data Center 3.9.7
• Atlassian Jira Service Desk Data Center 4.0.0
• Atlassian Jira Service Desk Data Center 4.1.3
• Atlassian Jira Service Desk Data Center 4.2.0
• Atlassian Jira Service Desk Data Center 4.2.5
• Atlassian Jira Service Desk Data Center 4.3.0
• Atlassian Jira Service Desk Data Center 4.3.4
• Atlassian Jira Service Desk Data Center 4.4.0
• Atlassian Jira Service Desk Data Center 4.4.1
• Atlassian Jira Service Desk Data Center 4.4.2
• Atlassian Jira Service Desk Data Center 4.5.0
• Atlassian Jira Service Desk Server 1.0
• Atlassian Jira Service Desk Server 1.1
• Atlassian Jira Service Desk Server 1.2
• Atlassian Jira Service Desk Server 2.3
• Atlassian Jira Service Desk Server 2.5
• Atlassian Jira Service Desk Server 2.8
• Atlassian Jira Service Desk Server 3.0
• Atlassian Jira Service Desk Server 3.1.9
• Atlassian Jira Service Desk Server 3.10.0
• Atlassian Jira Service Desk Server 3.11.0
• Atlassian Jira Service Desk Server 3.12.0
• Atlassian Jira Service Desk Server 3.13.0
• Atlassian Jira Service Desk Server 3.14.0
• Atlassian Jira Service Desk Server 3.15.0
• Atlassian Jira Service Desk Server 3.16.0
• Atlassian Jira Service Desk Server 3.16.10
• Atlassian Jira Service Desk Server 3.16.8
• Atlassian Jira Service Desk Server 3.3
• Atlassian Jira Service Desk Server 3.4
• Atlassian Jira Service Desk Server 3.5
• Atlassian Jira Service Desk Server 3.6
• Atlassian Jira Service Desk Server 3.7
• Atlassian Jira Service Desk Server 3.8
• Atlassian Jira Service Desk Server 3.9.0
• Atlassian Jira Service Desk Server 3.9.16
• Atlassian Jira Service Desk Server 4.0.0
• Atlassian Jira Service Desk Server 4.1.3
• Atlassian Jira Service Desk Server 4.2.0
• Atlassian Jira Service Desk Server 4.2.5
• Atlassian Jira Service Desk Server 4.3.0
• Atlassian Jira Service Desk Server 4.3.4
• Atlassian Jira Service Desk Server 4.4.0
• Atlassian Jira Service Desk Server 4.4.1
• Atlassian Jira Service Desk Server 4.4.2
• Atlassian Jira Service Desk Server 4.5.0

Recommendations

Block external access at the network boundary, unless external parties require service.
If global access isn’t needed, filter access to the affected computer at the network boundary. Restricting access to only trusted computers and networks might greatly reduce the likelihood of successful exploits.

Run all software as a nonprivileged user with minimal access rights.
To reduce the impact of latent vulnerabilities, run all applications with the minimal amount of privileges required for functionality.

Deploy network intrusion detection systems to monitor network traffic for malicious activity.
Deploy NIDS to monitor network traffic for signs of anomalous or suspicious activity. This includes but is not limited to requests that include suspicious URI sequences.

Updates are available. Please see the references or vendor advisory for more information.