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suseSuseOPENSUSE-SU-2020:1888-1
HistoryNov 10, 2020 - 12:00 a.m.

Security update for otrs (moderate)

2020-11-1000:00:00
lists.opensuse.org
69

6.1 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

REQUIRED

Scope

CHANGED

Confidentiality Impact

LOW

Integrity Impact

LOW

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

4.3 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

MEDIUM

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:M/Au:N/C:N/I:P/A:N

An update that fixes two vulnerabilities is now available.

Description:

This update for otrs fixes the following issues:

  • otrs was updated to 6.0.30 (OSA-2020-14 boo#1178434)
    • CVE-2020-11022, CVE-2020-11023: Vulnerability in third-party library -
      jquery OTRS uses jquery version 3.4.1, which is vulnerable to
      cross-site scripting (XSS).

Patch Instructions:

To install this openSUSE Security Update use the SUSE recommended installation methods
like YaST online_update or “zypper patch”.

Alternatively you can run the command listed for your product:

  • openSUSE Leap 15.2:

    zypper in -t patch openSUSE-2020-1888=1

  • openSUSE Leap 15.1:

    zypper in -t patch openSUSE-2020-1888=1

  • openSUSE Backports SLE-15-SP2:

    zypper in -t patch openSUSE-2020-1888=1

  • openSUSE Backports SLE-15-SP1:

    zypper in -t patch openSUSE-2020-1888=1

6.1 Medium

CVSS3

Attack Vector

NETWORK

Attack Complexity

LOW

Privileges Required

NONE

User Interaction

REQUIRED

Scope

CHANGED

Confidentiality Impact

LOW

Integrity Impact

LOW

Availability Impact

NONE

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

4.3 Medium

CVSS2

Access Vector

NETWORK

Access Complexity

MEDIUM

Authentication

NONE

Confidentiality Impact

NONE

Integrity Impact

PARTIAL

Availability Impact

NONE

AV:N/AC:M/Au:N/C:N/I:P/A:N