User SID is displayed in Workspace UI after sign-in through SAML authentication

In the use case of SAML using Azure AD and AD identities for Workspace authentication, when end user sign-in Citrix Workspace, Workspace UI just shows a Security Identifier SID, instead of the user’s display name...

Error: "Your apps are not available at this time" after upgrading to the new Workspace UI

After upgrading to the new Workspace UI, Citrix Cloud end users are no longer able to access their resources and receive the message "Your apps are not available at this time."...