Unable to login to WEM Web Console

When Login to Workspace Environment Management Web Console get the message "The user name or password is incorrect. Try again."...

Citrix Virtual Apps and Desktop Profile Management (UPM, WEM)

Citrix Profile Management Introduction Profile Management is intended as a profile solution for Citrix Virtual Apps servers, virtual desktops created with Citrix Virtual Desktops, and physical desktops. You install Profile Management on each computer whose profiles you want to manage. Active...

There is no LTSR version of WEM

This article describes whether there is Long Term Service Release LTSR version of Workspace Environment Management WEM...

Unable to import GPO into Workspace Environment Management service - Invalid Zip file

When trying to import a GPO into WEM console in Citrix Cloud Web console, users get an error stating "Invalid ZIP file. Replace your file and try again"...

How to specify command line parameters when distributing a WEM application

To deploy applications via Workspace Environment management with additional command line parameters...

How to Add process Management black/White list on WEM

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How to Troubleshoot Workspace Environment Management (WEM) Database Migration to Citrix Cloud

The October 2018 release of the Workspace Environment Management service included the Citrix WEM Migration Tool. The purpose of this tool is to allow customers to migrate their on-premise WEM deployment database to the Workspace Environment Management service in Citrix Cloud. Note: Before using...

How to properly bind WEM agent machines with WEM broker server on a first time setup

This article explains how to properly bind the WEM agent machines to the WEM broker server on a first time setup of the Citrix Workspace Environment Management product...

A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management

Error "A valid license server with appropriate licenses needs to be configured before you can start using Citrix Workspace Environment Management" whiletrying to launch WEM console...

Windows 10 October 2018 Update (v1809) – Citrix Known Issues

Microsoft releases software updates for Windows 10 twice a year through the Semi-Annual Channel. On 2nd October2018, Microsoft released its latest Semi-Annual Channel release for Windows 10 called 'October 2018 Update' v1809. This article is intended to capture known issues with Windows 10...

Application Security rules might not be enforced properly when multiple users simultaneously log on to the same server OS machine

When multiple session support is enabled on a Windows server OS machine, Workspace Environment Management WEM application security rules of previously logged on users are replaced by rules of a more recently logged on user. For example, if a rule is assigned to user1 but not to user2, when user2...

Configure Citrix Profile Management through WEM

Instruct engineers in how to configure citrix profile management through WEM...

WEM Console Access error: "You are not registered as a Workspace Environment Management Administrator. Therefore, you are not allowed to access the service..."

When attempting to connect to the WEM site using the WEM Admin console, the following message appears: "You are not registered as a Workspace Environment Management Administrator. Therefore, you are not allowed to access the service. Please contact your Workspace Environment Management...

How to Enable Debug Logging on Workspace Environment Management Agent manually, if no connectivity to Broker exists

The Workstation Environment Management Agent and related service feature an optional debug level of logging.This additional level of logging is significantly more verbose than the standard logging levels and is disabled by default and only enabled to troubleshoot specific issues. Under normal...

Error: "Error while changing IO Priority to High for Process" for Processes Related to Antivirus Software

The Windows Event Log on a machine running Workspace Environment Management may contain many events from the WEM Agent Service. These events all relate to processes for Antivirus software installed on the device...

Database Creation Error: The login already has an account under a different user name

When running the New Database Creation Wizard on the Workspace Environment Management WEM Infrastructure Services server, the administrator encounters the following error: "Database Creation Error!" A database is partially created on the SQL server, without any tables. TheCitrix Workspace...