Citrix DaaS - Unable to reconnect to a disconnected session

Users attempting to reconnect to their previously disconnected ICA sessions while accessing Citrix Virtual Apps and Desktops CVAD via Citrix Workspace App CWA are unable to do so. The reconnection process fails, potentially leaving users with a frozen or unresponsive application or desktop sessio...

HTML Element / Text not appearing correctly on Auth Window using Citrix Workspace App Native]

When using CWA Native their was HTML Element / Text not appearing correctly on Auth Window. - Text was missing / Custom Banner was missing - Issue is not present when using MS Edge browser...

Citrix policies filtered by Client IP address not applying after 2411

Citrix policies are applied using as filter IP address of the client The IP addresses defined are the ones of the endpoints who has Citrix Workspace App installed The policy worked correctly before upgrading VDA to version 2411 However, when the VDA is upgraded to version 2411 or newer, the...

Users experiencing greyed out "Log Off" buttons on CWA LTSR 2203.1

Upgraded Workspace app for Windows from 2203.1 to 2402 CU2...

Citrix Workspace App for MAC - Intermittent sign in failure, browser access works

Administrators may notice that the Mac end points intermittently fail sign into workspace app. Visiting the store via browser would work consistently...

Citrix Virtual Apps and Desktops 2402 - Custom Application menus cut off after VDA upgrade

After upgrading the VDA from VDA 1912 to VDA 2402, users may notice that the fonts and graphics are not fitting within the custom application UI. Issue is generally seen when the client display has high resolution. Setting the High DPI setting on the Citrix Workspace App for Windows to Yes, may...

iOS Workspace App 2501.10 - How to Fix Login Hang at "Stay Signed In" Prompt

Users of the Citrix Workspace app on iOS devices may experience a hang or freeze at the "Stay Signed In" prompt after adding their Citrix Cloud workspace URL. The app becomes unresponsive, preventing users from selecting either "Allow" or "Deny."...

Citrix Workspace App fails to install when a later version is present on the system

The customer had upgraded Citrix Workspace App for Windows to the latest release. Afterwards it was decided to install an older LTSR release of Citrix Workspace App for Windows. Attempting to install the older version of Citrix Workspace App over the latest release of Citrix Workspace App failed...

Citrix Workspace App for Windows - Blank window and no authentication prompt

Citrix Workspace App for Windows SelfService does not display authentication prompt. It stays with a blank screen. End user can browse the store URL, login and launch apps/desktops successfully...

VDA launch failure via Workspace and browser with error "VDA refused connection"

While launching the applications after successful gateway authentication from the browser and Citrix workspace app. users get error "Gateway authentication failed because VDA refused connection "...

EPA Client Removed When Workspace App is Upgraded from 2402 to 2402 CU1

Endpoints have Workspace app 2402 installed along with EPA Client Endpoints have been upgraded to Workspace app 2402 CU1 After upgrade, the EPA client has been removed...

Topaz Signature Pad as COM Port Device Disappears after Logoff

Topaz Signature will disappear after users log off on a kiosk workstation. The environment contained: Citrix Virtual Apps and Desktops version 2203 CUx Desktop of Server VDA, any supported OS Citrix Workspace App 2402 CUx Windows 10/Windows 11...

Citrix workspace app for Windows issues with "limit instances"

If the user clicks multiple times on a published application it will launch several instances of the application even if "Limit to one instance per user" is set on the application...

Citrix Workspace App for Windows restarts after .NET upgrade

Citrix Workspace App Restart Issue: Mitigating .NET Runtime Upgrade Impact If the user endpoint updates the .NET Desktop Runtime, any .NET Core-based app running at the time of the update might exhibit inconsistent behavior. To mitigate this issue, Citrix Workspace App restarts itself. Behavior o...

After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session.

After upgrading VDA from 2203 LTSR to 2402 LTSR, mic volume set to 0 in ICA/HDX session connected from Citrix Worksapce app 2203.1 LTSR...

"An Account is not Configured" Displayed On Startup when AllowAddStore is set to N in Registry

Citrix Workspace app for Windows is being configured via command line arguments and then launched programmatically The following error is displayed: An Account is not Configured. Please contact your administrator...

Citrix Workspace app for Mac Security Bulletin for CVE-2024-7549

Description of Problem A vulnerability has been discovered in Citrix Workspace app for Mac, which, if exploited, may result in a session hijack of a user who is authenticated on cloud stores. Affected Versions: The following supported versions of Citrix Workspace app for Mac are affected by the...

Browser content redirection is supported for Citrix Workspace app 2402 LTSR now

Browser content redirection is supported for Citrix Workspace appCWA 2402 LTSR...

The vulnerability of the Citrix Workspace App for Windows lies in its insufficient resource control during its existence. This allows attackers to increase their privileges.

The vulnerability of the Citrix Workspace App for Windows relates to insufficient resource control during its existence. Exploiting this vulnerability can allow attackers to enhance their privileges...

| Citrix Workspace App 24.x SSON fails and ssonsvr.exe not running on client

SSON fails with CWA 2402 and 2405.10 The logon to a session stops at the "other user" screen . It is also noticed that the ssonsvr.exe process is not running on the client...