Failed to collect disk files location data. Timeout exceeded.

Challenge A Backup from Storage Snapshot BfSS job in Veeam Backup & Replication VBR for a vSphere virtual machine VM fails with the error: Failed to collect disk files location data. Timeout exceeded. Cause This error is displayed when the disk file location collection task, Map Disk Region, with...

Performance Charts for vSphere Environment Display "No data available"

Challenge Veeam ONE Client shows the "No data available" message on performance charts for different metrics: Cause Here are the most common reasons for missing data on the performance charts: The Veeam ONE service account does not have Write access to the "PerfСache" folder. The account used by...

Troubleshooting vPower NFS Datastore Mounting Issues

Challenge During SureBackup, Instant Recovery, Instant Disk Recovery, or Other-OS FLR operation, the following error is seen in the VMware environment: Error during the configuration of the host: NFS Error: Unable to Mount filesystem: Unable to connect to NFS server. or An error occurred during...