How to assign ProPartner Portal Roles

Purpose This article documents how to assign internal VCSP employees a Pulse user role to allow them access to the VCSP Pulse portal within the Veeam ProPartner setup. Note: Roles can only be assigned by the employee of the ProPartner holding the ProPartner manager role. Solution To adjust the...

How to use SQL Management Studio to Apply SQL-Based Hotfixes to the Veeam ONE Database

Purpose This article documents applying a SQL query script-based hotfix for the Veeam One database. Solution Identify the Location of the Veeam ONE Database If Veeam ONE is installed, open the Veeam ONE Settings Utility to view the current SQL Server settings. C:\Program Files\Common...

Veeam Agent for Microsoft Windows backup job fails with "Veeam.Backup.AgentProvider.AgentClosedException" on Windows 7 and Windows Server 2008 R2

Article Applicability The issue documented in this article was fixed in Veeam Agent for Microsoft Windows 6.0.2.1090, which was released alongside Veeam Backup & Replication 12.0.0.1420 P20230412. Challenge A Veeam Agent for Microsoft Windows v6 Backup Job for a machine running Windows 7 or Serve...

How to Configure Azure Storage Account to Leverage Immutability with Veeam Backup & Replication

Purpose This article was designed to complement the information available in the Veeam Backup & Replication User Guide, specifically the required storage account and container settings to align with the Azure Blob Storage Immutability Limitations. This article describes the correct options that...

Error When Adding Veeam Backup for Microsoft 365 to Veeam ONE

Challenge When attempting to add Veeam Backup for Microsoft 365 to Veeam ONE, either of the following error occurs: Failed to connect to "localhost".404 Not Found Failed to add the Veeam Backup for Microsoft 365 server. The server version is not supported. Cause Both errors occur for the same...

Task fails with "Repository is not compatible with Catalyst Store with fixed block setting enabled"

Challenge A Veeam Backup & Replication job targeting a StoreOnce Repository backed by a Catalyst Store that has Fixed Block Chunking enabled fails with either of the following errors: Repository is not compatible with Catalyst Store with fixed block setting enabled Error:...

Release Information for Veeam Backup for Salesforce 1 Cumulative Patches

This update has been superseded by Veeam Backup for Salesforce 2. Requirements Please confirm that you are running Veeam Backup for Salesforce 1 build 1.0.0.1429 or later before upgrading. You can find the currently installed build number in the Configuration About section. After the upgrade, the...

Release Information for Veeam Backup & Replication 12 Day 0 Update

Update Applicability This "Day 0" update for Veeam Backup & Replication 12 is strictly intended for servers using the RTM release build 12.0.0.14 02. If Veeam Backup & Replication 12 GA build 12.0.0.14 20 is installed, this update can be ignored as it is not needed. All resolved issues listed in...

Veeam PowerShell cmdlets to help Automate Backup Copy Backup Format Upgrade

This article provides information about using Veeam PowerShell to automate the procedure of upgrading Legacy Periodic Backup Copy jobs to use the new True Per-Machine backup format. These PowerShell commands can be used to simplify the Backup Chain Format upgrade process...

Veeam Backup & Replication Configuration Check displays error regarding unsupported Veeam Backup for Public Cloud product version

Challenge During the upgrade to Veeam Backup & Replication 12, if theConfiguration Check detects that the Veeam Backup for AWS Plug-In or Veeam Plug-In for Microsoft Azure Plug-in is installed, the upgrade will be halted with the error: Unsupported Veeam Backup for AWS version Unsupported Veeam...

Antivirus Exclusions for Veeam Plug-ins for Enterprise Applications

Purpose To ensure the performance and reliability of Veeam Plug-ins for Enterprise Applications, we strongly advise implementing the antivirus exclusions outlined in this article. Interference caused by security software will not always cause Veeam Plug-ins for Enterprise Applications to fail; so...

How to Upgrade .NET and ASP.NET Runtimes When Using Veeam ONE 12 GA (build 12.0.0.2498) or Lower

Article Applicability This article applies to Veeam ONE deployments running version 12 GA build 12.0.0.2498 or lower. The affected version of .NET discussed in this KB article is no longer used by Veeam ONE in version 12 P20230314 build 12.0.1.2591 or higher. We strongly recommend upgrading to th...

Metasploit Weekly Wrap-Up

Metasploit 6.3 is out! Earlier this week we announced the release of Metasploit 6.3 which came with a tonne of new modules and improvements. The whole team worked super hard on this and we're very excited that everyone can now get their hands on it and all of the new features it has to offer! I...

Veeam One Web Client / Reporter: Access Denied Error

Challenge When attempting to access the Veeam ONE Web Client, formerly known as Veeam ONE Reporter, the following error is shown on the login page: Veeam ONE Web Client Error Access denied Here is what you can do: Go Home Error Variant 1 Error Variant 2 Cause The Internet Information Services IIS...

Invalid backup configuration: Team chats backup using protected APIs must the enabled to protect Team chats.

Challenge After upgrading Veeam Backup for Microsoft 365 from v5 to v6a, during the next backup run, or when editing the job or organization, the following error occurs: Invalid backup configuration: Team chats backup using protected APIs must the enabled to protect Team chats. Issue Prevention...

How to Restrict Which Azure Subscriptions Are Accessible to an Azure Compute Account

Purpose This article documents how to restrict which subscriptions will be accessible to an Azure Compute account used by Veeam Backup & Replication. Use Case By default, IAM roles are assigned to a newly created Microsoft Entra ID application on all subscriptions visible to the Microsoft Entra I...

Application-Aware Processing Tasks Fail in a Kerberos-Only Environment After Upgrading to Veeam Backup & Replication 12

Challenge If you use persistent agents for guest OS processing in a Kerberos-only environment, after upgrading to Veeam Backup & Replication 12, some backup jobs may fail with the error: Failed to connect to guest agent, failing over to guest agent through VIX Failed to connect to guest agent...

How To Configure Veeam Plug-in for SAP HANA to Support SAP HANA System Replication

Standalone Mode Plugin Deployment Only The configuration option documented in this article is only compatible with Standalone deployments of the SAP HANA Plugin. Managed deployments are not compatible with these modifications. Veeam Backup & Replication 13 Support for SAP HANA System Replication...

Veeam Agent for Linux crash with null pointer dereference on 5.9+ kernels

Article Applicability This article is relevant only to Veeam Agent for Linux build 5.0.2.4567. The issue discussed in this article is resolved in Veeam Agent for Linux 6 with the blksnap kernel module. Challenge Symptom Shortly after Veeam Agent for Linux creates a veeamsnap snapshot, the system...

How to Connect to an Object Storage Repository via Azure Blob Private Endpoints

Purpose This article documents how to configure Veeam Backup & Replication to use Azure Blob Storage Account private endpoints via Azure VPN or Azure ExpressRoute for Scale-Out Backup Repository offload to Capacity Tier or Archive Tier or to connect to an Object Storage Repository in Veeam Backup...