How to Run Multiple Instances of the Veeam One Client

Purpose This article documents to enable multiple instances of the Veeam ONE Client to be launched on the same machine. By default attempting to launch a second Veeam ONE Client while one is already running will change focus to the existing running Veeam ONE Client. The setting document in this...

How to Install, Change, or Remove the Veeam ONE License

Purpose This article documents how to manually install, change, or remove a license for Veeam ONE. Solution Install License 1. Open Veeam ONE Client. 2. Click the Main Menu ≡ in the top-left corner. 3. Click License. 4. In the dialog window that appears, click Install License. 5. Using the file...

VM Right-Sizing report fails with error "Query execution failed for dataset ‘AnalysisDS’"

Challenge VM Right-Sizing report fails with the following error: Query execution failed for dataset 'AnalysisDS'. Error converting data type varchar to numeric. Cause The error occurs because of unsupported decimal separator format on the Collector machine. A dot . is expected as the decimal...

Disabling client authorization check on Veeam ONE Monitor Server

Purpose There might be several reasons to disable client authorization check on the Veeam Monitor Server: 1. It is necessary to use Veeam ONE Monitor Client outside the domain to which Veeam ONE Monitor Server belongs. 2. ​It is necessary to disable or bypass client account authentication to...

How to Run Scripts With Veeam One Client

Purpose This article provides additional information about running scripts with Veeam ONE Client. Solution Script Configuration Scripts can be configured for the following action types: As an alarm notification action -- select this option if you want to run a custom script when the alarm is...

Controller with bus number X was not found.

Challenge Replication job fails with the following error: timestamp Error Controller with BusNumber X was not found at Veeam.Backup.ViSoap.CVirtualController.GetByBusNumberCVirtualController controllers, Int32 busNumber timestamp Error at...

Retrieving the COM class factory for component with CLSID {xxxxxxxx} failed due to the following error: 800700c1.

Creating or copying folders with Veeam FastSCP 3.0.3 fails with the error: Retrieving the COM class factory for component with CLSID xxxxxxxx failed due to the following error: 800700c1...

Veeam Backup Proxy server becomes unresponsive

Challenge The Veeam Backup server or the Backup Proxy server becomes completely unresponsive when disks of a backed up virtual machine are being hot-added to the server. Cause If CTK parameters are enabled on the Veeam Backup server or on the Backup Proxy server, the Virtual Appliance mode cannot...

Failed Accessing Windows Event Log

Challenge SCOM reports a Warning: "Failed Accessing Windows Event Log...". and in the State Change Events description you can find: "The Windows Event Log Provider was unable to open the nworksEventLog event log on computer 'nodexxx' for reading. The provider will retry opening the log every 30...

Veeam Management Pack Metric Definitions and VC Events

Purpose This article documents how to create custom alerts for monitoring setting changes within VMware vCenter and verifying the type of data being collected. For this purpose, Veeam provides a list of Veeam MP for VMware Metric Definitions and vCenter Events Definitions. Solution Veeam MP for...

Backup to CIFS Share fails with "Failed to call RPC function 'FcIsExists': The user name or password is incorrect."

Error Change in Veeam Backup & Replication 12.x Starting in Veeam Backup & Replication 12, the error message that will be displayed when the credentials to access the SMB share are invalid was changed. The underlying error is still the same and is recorded in the log file:...

SureBackup fails: Failed to call RPC function - Access is Denied

Challenge When the Veeam vPower NFS Service on the Mount Server used by the SureBackup job is set to use any account other than Local SystemThe default configuration is for the Veeam vPower NFS Service to "Log On As" the 'Local System' account., and that account is not a member of the Local...

File is locked by running session

Challenge A job or task within Veeam Backup & Replication displays the following message: File is locked by running session jobname Cause When tasks run in Veeam Backup & Replication, the files accessed by those tasks are tracked within the configuration database to prevent collision. As tasks ar...

How to Install Veeam PowerShell Snapin

How to install Veeam Backup & Replication Powershell Snapin...

Backups Pane Object Not Found

Challenge You receive an error stating "Object 'GUID' was not found when going into the Backups Pane. Cause The object it is looking for is no longer in the database and the backups that are causing the error needs to be removed from the database. Solution Run the following powershell script by...

Access is denied during Windows File Level Restore

Challenge Customer receives the below error when attempting to restore a file through Windows File Level Restore: Cause The currently logged in user does not have sufficient permissions to access the file that is being restored. Solution There are two ways to resolve this issue. First, log out, a...

Veeam ONE: No Collection Data within Monitor, or Collection Stops Updating.

Challenge Data collection stops within Veeam ONE Monitor, or there is no longer any new data from a certain point. Cause This is due to the following database error involving a lack of space in the primary file group for the database .mdf file. Here is a snippet from the Monitor Logs that you wil...

VMware Objects are not visible in Ops Mgr

Challenge Either of the following scenarios apply: 1. No virtual infrastructure objects e.g., Clusters, Hosts, or VMs appear in the OpsMgr Console. Additionally, you may receive an alert in Ops Mgr from the Veeam Management Pack for Microsoft System Center Collector as follows: Alert Name: Agent...

Backups writing to C:\Windows\SysWOW64

Challenge In some cases, backup repositories automatically created by setup during upgraded from v5 may start writing data into C:\Windows\SysWOW64 if backup files used to reside in the root folder of the volume. Cause Root cause is still unknown but this KB will assist you in getting your jobs...

BEM Search Server Doesn't Remove Successfully

Challenge When trying to remove a Search Server from BEM by clicking the remove button, the server being removed is stuck in a "Removing" state. Cause Solution Veeam encourages backing up your SQL DB before making any changes. 1. Go to Microsoft SQL Server Management Studio May need to be install...